What does this mean?
More top products to consider
Transparency is key. This page may contain affiliate links. Find out how we make money.
Ask Fakespot Chat questions about this productAlpha
Initializing Fakespot Chat
System error,
Add detailed feedback
Message
Loading suggested questions
Suggested Questions
Suggested Questions
No suggested questions were found
Pros & Cons
pros
See Details
pros
See Details
Room Mapping
Customers are generally positive about the room mapping feature of the eufy X10 Pro Omni Robot Vacuum and Mop, with some expressing frustration over the inability to edit room sizes once set up. The robot does an excellent job of accurately mapping out different rooms in the house, making cleaning more efficient. However, some users have noted that navigation can be a little weird at times.
neutral
See Details
neutral
See Details
Obstacle Avoidance
Customers have generally positive feedback regarding the obstacle avoidance feature of the eufy X10 Pro robot vacuum and mop. The vacuum is able to navigate around furniture and over throw rugs without causing issues. Some customers have experienced occasional difficulties with docking, but overall are satisfied with the product's performance in avoiding obstacles.
Customizable Cleaning Schedules
Customers are generally positive about the customizable cleaning schedules feature of the eufy X10 Pro Robot Vacuum and Mop, praising its ease of use and ability to schedule various types of cleans for specific rooms and areas in their homes. Some customers have noted the convenience of being able to set no-go zones and barriers within the app.
Suction Power
Customers are generally positive about the suction power of the eufy X10 Pro Omni Robot Vacuum and Mop, with some mentioning it does a great job on hard floors and low-pile carpets. A few customers have noted that the vacuum effectively vacuums and mops their homes, making their cleaning routine more efficient. However, a small group of customers mentioned that they experienced issues with the suction power not being strong enough for their needs.
Filter Maintenance
Customers have mixed feelings about filter maintenance of the eufy X10 Pro Robot Vacuum and Mop. While some find it easy to clean and maintain, others have encountered issues with the machine and experienced longer-term problems requiring more frequent filter replacement and troubleshooting.
Highlights
Quality
Partsthe replaceable parts will last and are well built in app will also include when these parts should be replaced so that’s ... Read More
This is the best purchase we’ve made in a long while.
Navigation and coverage: major gaps in cleaningone of the most frustrating issues with the x10 pro omni is its incomplete coverage.
This day and age, appliances with electronics and all the bells and whistles fail quite regularly and require expensive circuit... Read More
Price
I know its expensive, but trust me its worth having a vacuum and mop!
It was a great purchase and worth every penny that i spent for it.
I spent over $500 to be inconvenienced over & over!
It wasn't too expensive, especially with a payment plan.
Shipping
It’s been now almost one more week and i have yet to receive the shipment.
The email never came and i didn’t realize it but she told me that 5 minutes before customer service closed for the day.
I received the new base shortly after a week.
I contacted eufy and they assured me a cord and a pack of vacuum bags would be shipped.
Packaging/appearance
I pulled the dust bin to see how much is left over after it empties itself, and it was completely empty, which impressed me bec... Read More
I had saved the original box therefore, sending it back was not a problem.
It takes so much effor to keep unpacking and set up a new machine.
Competitiveness
Much better than the formerly more popular brand.
Ultimately, the x10 is a better overall vacuum than the roborock qrevo.
I'm not sure if i can mention names of other companies but this app and vacuum in general are so much more refined than anything i've had.
I’ve tried two other brands robots that i won’t name.
Overview
- How are reviewers describing this item?
clean, every and great. - Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
- Our engine has detected that Amazon has altered, modified or removed reviews from this listing. We approximate total reviews altered up to 66.
- Our engine has discovered that over 80% high quality reviews are present.
- This product had a total of 1,597 reviews as of our last analysis date on Mar 12 2025.
Helpful InsightsBETA
Posted by a reviewer on Amazon
I run the robot once a day for the whole house and it easily completes the task on a single charge and 1 or 2 return trips to the dock to empty the collection bin and wash the mop heads
Posted by a reviewer on Amazon
It is fairly quiet even when emptying the vacuum and when running it’s hardly noticeable
Posted by a reviewer on Amazon
I had a rumba and use to get stuck everywhere and it did not clean that good
Posted by a reviewer on Amazon
I returned this product three times due to defects
Posted by a reviewer on Amazon
While this was frustrating the customer support i received during the third return was exceptional
Posted by a reviewer on Amazon
Positives• outstanding customer service during the final return process• product has potential to be among the best in its categorynegatives• received three defective units in a row• quality control issues before dispatchthis product has the potential to excel in the market
Posted by a reviewer on Amazon
However the company needs to improve its quality control process
Posted by a reviewer on Amazon
Specifically the product warehouse and quality assurance teams should implement more rigorous checks before dispatching items
Review Count History
Price History
Ask Fakespot Chat questions about this productAlpha
Initializing Fakespot Chat
System error,
Add detailed feedback
Message
Loading suggested questions
Suggested Questions
Suggested Questions
No suggested questions were found
Add Fakespot to your browser, Secure Shopping on the go.
Download Fakespot for Browsers
