Posted by a reviewer on Amazon

They acknowledged that i possibly may have received a defective unit and offered multiple ways to resolve the situation

Posted by a reviewer on Amazon

They offered to replace the units right away with an updated version that would not have the issues previously explained

Posted by a reviewer on Amazon

Even though i was past the amazon return period the seller honored the warranty on the part and handled the situation promptly and professionally

Posted by a reviewer on Amazon

I am going to update the stars review from 2 to 4 based on the customer service received from them

Posted by a reviewer on Amazon

The second one lasted about the same amount of time before it did the same thing

Posted by a reviewer on Amazon

What they started to do was when i had a device plugged in to the charger either port did not matter it would show as charging then 35 minutes in the device would show it was not charging then charging again every few seconds

Posted by a reviewer on Amazon

So i ended up getting the second unit out and using it

Posted by a reviewer on Amazon

Not sure if i received a bad batch or these units just are not the greatest build quality