4.2502799Fakespot Adjusted Rating
1 2 3 4 5

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Please note: The content is generated by an AI language model based on reviews. We are constantly improving the accuracy, however, its outputs may contain errors or offensive content from certain reviews. Please report any errors or offensive content to us. Also, please note that we will not collect your questions unless you click the thumbs up/down button to provide feedback. The answers displayed will be stored by us so if another Fakespotter asks a similar question we can provide them an answer faster. Your feedback will only help us make Fakespot Chat better! By using Fakespot Chat, you agree to Fakespot's terms of use and privacy notice.

Pros & Cons

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cons

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cons

Features with many negative mentions

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Exfoliating Properties

Some customers have been disappointed that this face wash does not contain any visible exfoliating beads or properties as advertised, instead it's a thin liquid with no foam and some found it to feel like water. Despite these issues, others have reported the product effectively cleansing their skin without causing irritation.

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neutral

Frequently mentioned features with split sentiment

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Sensitive Skin Friendly

Customers with sensitive skin generally find the Face Wash by Cetaphil to be gentle and effective in cleansing their skin. However, a small group of customers have reported adverse reactions such as redness, itching, burning, breakouts, and dark marks.

Gentle Cleansing

Customers have mixed opinions about the gentle cleansing ability of Cetaphil's Face Wash. While some appreciate its effectiveness in leaving their skin clean and soft, others find it difficult to use due to it sliding off their hands or causing irritation and breakouts. Some customers have also reported issues with receiving a damaged product.

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Highlights

The AI used to provide these results are constantly improving. These results might change.

Quality


Great for sensitive skin, gentle on face and cleans great.


This product is an exfoliating soap and makes my face smooth.


I like this product a lot, just be warned it's a thin product, and it comes out of the bottle very fast when you go to dispense it.


This is a nice face wash that leaves your skin clean, but not dry.

Shipping


Delivery was longer than usual, but the product is good.

Overview

  • How are reviewers describing this item?
    great, sensitive, sure, clean and dark.
  • Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
  • Our engine has detected that Amazon has altered, modified or removed reviews from this listing. We approximate total reviews altered up to 3259.
  • Our engine has discovered that over 90% high quality reviews are present.
  • This product had a total of 2,799 reviews as of our last analysis date on Feb 26 2025.

Helpful InsightsBETA

The AI used to provide these results are constantly improving. These results might change.

    Posted by a reviewer on Amazon

    Im currently using this face wash


    Posted by a reviewer on Amazon

    Washes away on makeupdirt leaving the face nice soft and clean


    Posted by a reviewer on Amazon

    I have only been using this for a week and my skin is already brighter


    Posted by a reviewer on Amazon

    I like how its a wash but it exfoliates


    Posted by a reviewer on Amazon

    Ive been looking for a product like this


    Posted by a reviewer on Amazon

    The wash is a bit runny making it hard to keep in hand while trying to emulsify


    Posted by a reviewer on Amazon

    Other than that it works really well and just mixed it with another certain face wash to help with the issue


    Posted by a reviewer on Amazon

    Im older and my skin has been around awhile

Review Count History
Created with Highcharts 6.0.1Jan '22May '22Sep '22Jan '23May '23Sep '23Jan '24May '24Sep '24Jan '2501000200030004000
Price History
Created with Highcharts 6.0.1Jan '22May '22Sep '22Jan '23May '23Sep '23Jan '24May '24Sep '24Jan '250481216

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Please note: The content is generated by an AI language model based on reviews. We are constantly improving the accuracy, however, its outputs may contain errors or offensive content from certain reviews. Please report any errors or offensive content to us. Also, please note that we will not collect your questions unless you click the thumbs up/down button to provide feedback. The answers displayed will be stored by us so if another Fakespotter asks a similar question we can provide them an answer faster. Your feedback will only help us make Fakespot Chat better! By using Fakespot Chat, you agree to Fakespot's terms of use and privacy notice.

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