Ask Fakespot Chat questions about this productAlpha
Add detailed feedback
Message
Loading suggested questions
Suggested Questions
Suggested Questions
No suggested questions were found
Pros & Cons
cons
See Details
cons
See Details
Connectivity Issues
Customers have reported numerous connectivity issues with the Fitbit Charge 2 Heart Rate Fitness Wristband, including difficulty charging, syncing with smartphones, and keeping accurate time. Some users have had to return multiple watches due to these persistent problems.
Customer Service
Customers have had numerous issues with the Fitbit Charge 2 Heart Rate Fitness Wristband, specifically with customer service and product functionality. Some customers were unable to get replacements for defective chargers or faulty products, resulting in frustration and wasted money. Others reported that their watches stopped working shortly after purchase, leaving them disappointed and out of options for recourse.
neutral
See Details
neutral
See Details
Durability
Customers have mixed feelings about the durability of Fitbit Charge 2, with some reporting long term use and others experiencing frequent breakdowns within a year. While some users praise its longevity and ability to withstand swimming, others express disappointment that their devices did not last beyond one year and feel let down by the short warranty period.
Display Quality
Customers have mixed feelings about the display quality of the Fitbit Charge 2 Heart Rate Fitness Wristband. While some are pleased with its solid software and hardware, others have experienced issues with the screen, including it remaining black or failing to light up altogether.
Highlights
Quality
Unit is solid both in software and hardware.
Updated version of the original, easy to use and read
I originally had fb charge 1 until it just stopped working.
The new one came with a charger that is even more finicky than my old one so i decided to use the old one instead because i don... Read More
Shipping
The fitbit was delivered a day early.
Competitiveness
In comparing apple to fitbit, if you are more focused on fitness features and not as much with phone features, fitbit wins every time!
We both enjoy comparing steps throughout the day and it wasn’t too expensive.
Overview
- How are reviewers describing this item?
great, happy and new. - Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
- Our engine has detected that Amazon has altered, modified or removed reviews from this listing. We approximate total reviews altered up to 16102.
- Our engine has discovered that over 80% high quality reviews are present.
- This product had a total of 30,211 reviews as of our last analysis date on Nov 18 2024.
Helpful InsightsBETA
Posted by a reviewer on Amazon
Had one before and just wont take a charge any more
Posted by a reviewer on Amazon
Would recommend the newer version though
Posted by a reviewer on Amazon
My 7 year old charge 2 bit the dust
Posted by a reviewer on Amazon
After reading the reviews on newer models i searched for the charge 2 and found a new watch not refurbished or used in the fitbit store
Posted by a reviewer on Amazon
It replaced my charge 2 that i’ve had for many years but finally died
Posted by a reviewer on Amazon
Only problem is the charger is very touchy
Posted by a reviewer on Amazon
You have to get it on just right which is difficult
Posted by a reviewer on Amazon
The new one came with a charger that is even more finicky than my old one so i decided to use the old one instead because i don’t know how to go about getting a replacement charger
Review Count History
Price History
Ask Fakespot Chat questions about this productAlpha
Add detailed feedback
Message
Loading suggested questions
Suggested Questions
Suggested Questions
No suggested questions were found