Foscam FI9821W Indoor Pan/Tilt H.264 720p Wireless IP Camera, 1/5" Color CMOS Sensor, F: 3.6mm F:2.4 (IR Lens), IEEE 802.11b/g/n Wireless Connectivity, White

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258Total Reviews

Dome Cameras

C

Company Review Grade:

Foscam

268 Total Products

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Foscam FI9821W Indoor Pan/Tilt H.264 720p Wireless IP Camera, 1/5" Color CMOS Sensor, F: 3.6mm...

Analyzed on

Sold by Foscam

D

Fakespot review grade

D

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Pros & Cons

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neutral

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neutral

Frequently mentioned features with split sentiment

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Image Quality

Customers have positive opinions about the image quality of the Foscam FI9820W Indoor Pan/Tilt H.264 720p Wireless IP Camera, with some mentioning clear and sharp definition, good daytime and night vision, and ease of use for remote access. However, a few customers mentioned that it took some technical know-how to set up the camera initially.

Setup Ease

Customers have mixed opinions on the ease of setting up the Foscam FI9821W Indoor Pan/Tilt H.264 726p Wireless IP Camera, with some reporting a straightforward experience while others encountered challenges. The majority praised the camera's setup process and the helpfulness of technical support in resolving any issues they faced. However, a few customers found it difficult to configure certain features such as port forwarding and FTP path entry. Overall, most customers were able to successfully set up the camera with some assistance from Foscam's website guides or technical support.

Customer Service

Customers have mixed opinions regarding the customer service of the product. While some are pleased with the responsive and helpful support team, others have had issues with the company's handling of returns and warranty claims.

Ir Lights Functionality

Customers have mixed opinions regarding the IR lights functionality of the Foscam FI9821W Indoor Pan/Tilt H.264 720p Wireless IP Camera. While some are pleased with its motion detection capabilities, others find the red glow from the IR lights bothersome and unable to be turned off, causing inconvenience for those who use it in dark environments or for monitoring babies.

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Highlights

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Quality

Excellent cameras -- easy to use great camera quality-- video quality good pan tilt works great -- tech help is good -- easy phone access

These cameras are built well, work great, and have a great picture quality.

The one thing i am most impressed with is the fact that i've had multiple power outages, or even unplugged and moved one of the... Read More

05/07/2014 now that i know how to set the motion detection to work right, it's hard to believe how good the motion detection is.

Price

Price was great and camera quality is great.

What i found here is an amazing amount of technology in a small package at an agreeable price point.

If you don't know about port forwarding pay for the customer remote support for $40.

Shipping

Great service and is 24 hour 7 days.

Competitiveness

The camera i bought is very clear compare to other brands.

As other reviews here and elsewhere can attest, they are a bit more complicated than others on the market to setup.

Overview

How are reviewers describing this item?
good, great, quality and set.

Our engine has profiled the reviewer patterns and has determined that there is high deception involved.

Our engine has analyzed and discovered that 52.7% of the reviews are reliable.

This product had a total of 258 reviews as of our last analysis date on Nov 6 2024.