What does this mean?Highlights
Quality
I was very pleased with the quality of the futon sofa bed and with its appearance.
The quality of the frame is excellent.
It looked like a poor quality old printer copied the instructions.
Assembly wasn’t too difficult with the instructions, other than the last step to put the back/seat into the frame.
Shipping
I made a mistake when ordering, and customer service was great in getting my order corrected before shipping.
Also, the mattress shipping label was torn during shipping, and again customer service was able to track down the package and g... Read More
The shipping was quick (within a week and a half) and came all at once.
Packaging/appearance
This seller was fantastic to work with, let me know exactly when the futon would arrive and the packaging was very good.
Also, don't grab the mattress by the fabric.
Competitiveness
It arrived on time, and came in 3 managable boxes.
Helpful InsightsBETA
Posted by a reviewer on Amazon
Im not sure you could do it with only 1 person
Posted by a reviewer on Amazon
Others have mentioned that the directions were unclear and i did not find that at all
Posted by a reviewer on Amazon
Nice pictures and if youve done some diy projects before nothing is complicated
Posted by a reviewer on Amazon
I believe the instructions are geared for someone to set it up and sell at a store
Posted by a reviewer on Amazon
As others have stated the directions could be improved
Posted by a reviewer on Amazon
Directions were picture only no words easy enough to follow did need 2 people to put together
Posted by a reviewer on Amazon
Seems a bit smaller than queen size and weight limit is like 250lbs
Posted by a reviewer on Amazon
So overall im very happy with my purchase but this was a little bit of a struggle to assemble and the mattress isnt very comfortable on its own
Review Count History
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