It's easy loading the soap and dispensing it is a little hard/theres a learning curve. My dog is the largest, fluffiest dog ever. It gets a lot of extra hair and twigs and pine needles and debris out and she just loves it.

This is a great scrubbing brush to get rid of all that shedding hair. You do need to check for clumps of caught on the brush. This removes so.

Shampoo was dispensed properly. The disk helps push the shampoo out the bottom of the comb. The shampoo dispenser action is kinda lacking, but we are still pretty pleased overall.

The soap dispenser is awful and i never use it, nothing comes out. Doesn't dispense shampoo. Returning for a cheaper shampoo brush/massager.

They just aren't long enough to navigate through her very thick fur. I have a pug (they are heavy shedders) even regular use of this item made zero difference. The only pro is the bristle is nice and lathers well.