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Pros & Cons
Pros
The quality of customer support is why i chose this chair over others. My only question now is why not include these items and instead of sending them after a purchase? The faq and customer contact w/qr, phone and email information are very well put.
It's a full mesh chair, so it's good for long sitting periods without getting a hot or sweaty back. The wheels are solid and move easily across the carpet, and the swiveling is smooth. It is sturdy, rolls like a charm and i love the mesh seat.
The chair meets all criteria except the last one. Overall, a very satisfactory experience. All of which are around my area.
The built-in mesh lumbar gives support without feeling like a cinderblock is being pressed into your spine. Some people may need a lumbar pillow (which they offer) as they get adjusted to proper sitting position.
It is a vast improvement over the gaming chair i triumphantly tossed into the plastic bin at the local waste center. I like mesh chairs (upgrading from my gaming chair) and this one felt quite nice and seemed to be of good quality. And it looks great ... Read More
Cons
Putting a cushion on the chair isn't an option either because doing so puts your back height in a position that doesn't line up with the contoured shape of the backrest. A pillow isn’t an adjustable feature, it’s an accessory.
The arm is loose even though the nut is tight and the back is loose as well. They do pivot out and in, but pivoting the armrests at an angle doesn't solve the problem. The arms don’t move seamlessly; they feel like they’re going to break with any adju... Read More
Highlights
Quality
The quality is very good, its lightweight, and comfortable.
The quality of this product is worth writing home about.
I bought this chair on 05/16/2022 and this year the mechanism that the chair is screwed into started to fail and it was stuck i... Read More
Four months later, the piston is failing.
Price
The price with the special discounts is very good-value.
It is uncommon to find full-mesh chairs at this price point which is what initially caught my attention, and i am happy to repo... Read More
All of the people in my office have now requested the same chair so obviously this chair could prove to be expensive if i have ... Read More
For the price you can’t be mad about it.
Shipping
Their customer service was so fast and kind, the chair is worth it for that alone.
It arrived a day earlier than i expected, and was easy to assemble.
After dhl successfully dropped the package at my local usps distribution center, usps lost it in the warehouse for weeks until ... Read More
For the entire duration of this mess, my assigned customer service agent from gabrylly, named cayla, was exceedingly communicat... Read More
Packaging/appearance
The chair was simple to assemble, taking 30-45 minutes, and the packaging was excellent.
The instructions were very clear and labeling the screws packet was a great touch.
Only thing to note-- in the picture we opted to purchase clear vinyl "skate" type wheels to replace the plastic casters that ca... Read More
Competitiveness
I left a job where i had an xchair and was looking for something comparable - without having to drop $750.
Compared to the xchair, the mesh is a little more flimsy and the lumbar support doesn’t have as much tension, but neither of th... Read More
Overview
- How are reviewers describing this item?
comfortable, great, good, lumbar and easy. - Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
- Our engine has discovered that over 90% high quality reviews are present.
- This product had a total of 1,202 reviews as of our last analysis date on Aug 27 2024.
Helpful InsightsBETA
Posted by a reviewer on Amazon
Whats commendable is the support nylon wheels that came along was not great on carpet reached out to support for blade wheels and they immediately dispatched them through dhl
Posted by a reviewer on Amazon
I can sit it in for hours without feeling pain but the only draw back at least for me is that the material on the back of the chair is kind of loose so it stretches to the point that the back support bar digs into your back and it can be pretty uncomfortable
Posted by a reviewer on Amazon
So the chair kind of forces you to sit with proper etiquette which in turn makes it super comfortable but when i want to relax the bar always digs into my back
Posted by a reviewer on Amazon
If the back support bar wasn’t there then this chair would literally be perfect
Posted by a reviewer on Amazon
For the price you can’t be mad about it
Posted by a reviewer on Amazon
You can reach out to customer support for different wheels if you want and you can also ask for the back support pillow
Posted by a reviewer on Amazon
The arm rests are a little hard so my elbows have to readjust semi frequently
Review Count History
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