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Pros & Cons
pros
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Adjustability
Customers are generally very satisfied with the adjustability of this office chair, praising its ease of use and ability to meet individual preferences. Some users particularly appreciate the headrest's adjustability, while a few mention experiencing issues with the suspension.
Comfort Level
Customers have expressed overwhelmingly positive feedback regarding the comfort level of the GABRYLLY Ergonomic Office Chair. The chair conforms to the body, providing cloud-like support for long hours of use. Some users have noted that it took a week or so to break in but after that, it became even more comfortable. A few customers mentioned that the chair is sturdy and can handle heavy weights. However, some users with keyboard trays under their desks have reported that the chair does not lower quite enough. Overall, the chair has been praised for its comfort and ease of use.
Build Quality
Customers generally have a positive opinion about the build quality of this office chair. They praise its solid construction, sturdiness, and ease of assembly. Some customers also appreciate the clear instructions and excellent customer service. However, a small number of customers have reported issues with the durability and value for money.
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Customer Service
Customers have mixed feelings about the customer service provided by the seller. While many are pleased with their interactions and quick issue resolution, others have experienced long wait times and unresolved issues. Some customers have had positive experiences with warranty support, while others have been disappointed.
Highlights
Quality
Chair easy to assemble,good quality , a little stiff but meets all my needs.
It’s adjustable, sturdy, and provides excellent lumbar support, though the seat is a bit firm for long hours.
It definitely needs additional lumbar support since the flexy mesh provides zero.
Its a shame, because this was a comfortable chair for me that checked a lot of boxes for what i needed in a chair, but if this ... Read More
Price
Overall, a great value for the price!
Can't beat this chair for the price.
Bought this because of the affordability and reviews complimenting the quality customer support.
Shipping
The items were promptly shipped after that discussion and easily replaced.
They got back to me the next business day and are now sending me a new base.
Packaging/appearance
Also notable: the box was brilliantly packed and assembly was easy (about 45 minutes solo and in a cramped space).
This chair came packaged nicely, and all pieces were protectively wrapped.
Well, the engineer and technical writer, and whoever designed the chair and packaging, should be given some sort of award.
Competitiveness
Better than the last one of same style from big box store.
I'm in my 60's, so that's at lot of office chairs it's being compared to in my 40+ years of work.
I found another model by the same company with a sliding mechanism for the seat.
Overview
- How are reviewers describing this item?
comfortable, great, easy, lumbar and quality. - Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
- Our engine has discovered that over 80% high quality reviews are present.
- This product had a total of 13,915 reviews as of our last analysis date on Jan 1 2025.
Helpful InsightsBETA
Posted by a reviewer on Amazon
I find that the mounting bolts need a little bit of loctite to prevent loosing over time
Posted by a reviewer on Amazon
They got back to me the next business day and are now sending me a new base
Posted by a reviewer on Amazon
Looks like amazon has the wrong information posted about the companys support email its lenuages
Posted by a reviewer on Amazon
Looking into it the site said that there was a 2 year warranty from the manufacturer which considering i bought in march 2023 and its nov 2024 when this happened i figured i would at the very least get a 34so sorry this isnt covered34 message
Posted by a reviewer on Amazon
Instead after 3 weeks of waiting and 3 submissions to their warranty page ive gotten nothing but silence
Posted by a reviewer on Amazon
Not even an automated message saying my email has been received
Review Count History
Price History
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