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Pros & Cons

Update Pros and Cons
The AI used to provide these results are constantly improving. These results might change.

Pros

The mesh is nice for long sessions and avoids a sweaty behind. Lumbar is ok but will be even better when i receive the free lumbar pillow. It is breathable, unlike my old pleather chair, so my legs and back don't sweat.

Compared to all the other chairs we've bought on amazon or at staples, this is our favorite. Customer service is very helpful and responsive as well! Strongly recommend this product after receiving such great service.

It feels sturdy and nothing creaks or wobbles. I like how this chair is durable especially if your on the taller side. Lift mechanism still works great and the mesh support has not sagged or torn.

My right arm rest sits a smidge higher than the left even though they are set to the same height. The back is also is adjustable. But definitely ask for the arm rests.



Cons

There is one major flaw to this chair though. My question is they obviously knew there was a design issue as they should have included this lumbar pillow to begin with!

The height piston leaks. The arm is loose even though the nut is tight. The back is loose as well.

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Highlights

The AI used to provide these results are constantly improving. These results might change.

Quality


I ordered this chair for my home office and was extremely impressed with the quality of the parts and how easy it was to assemble.


Overall, the chair feels of high quality, is comfortable, and the customer support is great.


Don't bother with the lumbar support pillow request though, it's gathering dust in my closet.


For some reason the seat of the chair started tearing where it joins with the seat frame.

Price


First of all, this is a great chair at a great price.


I think this chair costs entirely too much for the arm rests to be as uncomfortable as they are.


Chose this chair based on the reviews and the price.

Shipping


Delivery was very fast, the 3rd day after ordered i got this chair, easy to assemble.


I reached out to them and they sent another one and used a different shipping method.

Packaging/appearance


The first issue involved a part that came out a little bent out of the box.

Competitiveness


But all in all a great chair for the price.


Thank you again for your support and understanding of our after-sales work, please believe that we can do better!


The chair i bought started being squeaky after a year or so but, thankfully, they honored the 2-year product warranty and sent ...  Read More

Overview

  • How are reviewers describing this item?
    comfortable, lumbar, great, easy and good.
  • Our engine has detected that Amazon has altered, modified or removed reviews from this listing. We approximate total reviews altered up to 13.
  • Previous analysis of this listing was an D grade.
  • Our engine has profiled the reviewer patterns and has determined that there is high deception involved.
  • Our engine has analyzed and discovered that 54.6% of the reviews are reliable.
  • This product had a total of 599 reviews as of our last analysis date on Nov 26 2022.

Helpful InsightsBETA

The AI used to provide these results are constantly improving. These results might change.

    Posted by a reviewer on Amazon

    For some reason the seat of the chair started tearing where it joins with the seat frame


    Posted by a reviewer on Amazon

    Ive used a plethora of chairs standard office chairs gaming chairs and theyd either be extremely uncomfortable or make my posture worse


    Posted by a reviewer on Amazon

    We have registered a twoyear free warranty for you please feel free to contact us if you have any questions


    Posted by a reviewer on Amazon

    We have received it but havent put it on yet so no review on the actual back cover


    Posted by a reviewer on Amazon

    I recently had a problem with the piston that raises and lowers the chair


    Posted by a reviewer on Amazon

    They also sent videos on how to make the repair


    Posted by a reviewer on Amazon

    I could not remove the old piston so i contacted them again


    Posted by a reviewer on Amazon

    They are now going to send me a totally new base for the chair again at not cost to me

Review Count History
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Please note: The content is generated by an AI language model based on reviews. We are constantly improving the accuracy, however, its outputs may contain errors or offensive content from certain reviews. Please report any errors or offensive content to us. Also, please note that we will not collect your questions unless you click the thumbs up/down button to provide feedback. The answers displayed will be stored by us so if another Fakespotter asks a similar question we can provide them an answer faster. Your feedback will only help us make Fakespot Chat better! By using Fakespot Chat, you agree to Fakespot's terms of use and privacy notice.

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