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Pros & Cons
Pros
It comes with a motorized water shutoff valve that you have to install on your incoming hard water pipe before the softener system.
Easy to install & works well. Installation and use manual is clear and concise. Attached harness, runs great.
Reconditioned, great value. Decent replacement for a disappearing and difficult to find product at this price range. I buy bags for under $9 at my big box orange colored home improvement store.
Cons
The service call fee makes it almost not worth fixing. They are a greedy corporation who puts profit before people. Now that’s what i call greedy!
The system in the box was damaged. I assume it needs o rings replaced but can't find a kit to rebuild it. Correct part arrives but he doesn't communicate the repair date.
Highlights
Quality
Easy to install and is working very well.
Installed easy and working great we like the low profile
After install, i got soft water/hard water 50/50 after two hours, i didn't do a water heater flush.
It takes the bleach taste out of our city water and uses very little salt - a lot less than our previous conditioner.
Price
No customer support unless i want to pay hundreds of dollars for a softener i paid $760 for brand new!
Instead i went with "soft water supply 7254260" for $50 to make the connection.
For perspective, i spent about $900 on pipes and fixtures for a small 2 bedroom 1 bathroom house.
This could get quite expensive since copper is not cheap.
Shipping
Amazon delivery was great - arrived on schedule and the delivery personnel brought it inside our garage.
Excellent delivery service, and excellent customer service.
I met the driver at the door and told him it was to be delivered to my back door.
While delivery came on an amazon truck and i saw them open the door of the truck, it became apparent that my unit had been drop... Read More
Packaging/appearance
The original came in a dented box, had some damage and needed to be returned.
Competitiveness
The same parts are used on other brand softeners and could be purchased cheaper elsewhere.
Overall it works the same as its non-wifi counterpart.
Overview
- How are reviewers describing this item?
same, easy, great and salt. - Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
- Our engine has detected that Amazon has altered, modified or removed reviews from this listing. We approximate total reviews altered up to 538.
- Our engine has discovered that over 80% high quality reviews are present.
- This product had a total of 600 reviews as of our last analysis date on Sep 1 2024.
Helpful InsightsBETA
Posted by a reviewer on Amazon
As soon as you get everything connected it starts to work immediately
Posted by a reviewer on Amazon
Our water softener hasnt been working right for a while now and we decided to purchase this one to replace it because the fittings were about the same as the one we currently had same brand
Posted by a reviewer on Amazon
We did that in hopes we could just swap them out without needing a plumber
Posted by a reviewer on Amazon
The item arrived quickly however when we unboxed it it looked like it was pretty beat up in transit
Posted by a reviewer on Amazon
After hooking it up we were all ready to try it out andy husband noticed something didnt look right inside
Posted by a reviewer on Amazon
Here the entire casing that protects some of the parts in the internal area was all the way cracked
Posted by a reviewer on Amazon
After looking at it for a little while he thought maybe it would be fine and that it wouldnt matter if it was cracked
Review Count History
Price History
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