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Pros & Cons
cons
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cons
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Customer Service
Customers have mixed opinions regarding the customer service of Google Nest Learning Thermostat, with some expressing satisfaction while others reporting issues with unresponsive and rude support representatives, delayed replacements, and receiving used or damaged products.
neutral
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neutral
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Installation Complexity
Customers have mixed opinions regarding the installation complexity of Google Nest Learning Thermostat. While most found it easy to install and use, a significant number encountered issues that required professional assistance or multiple attempts. Some customers reported wiring mistakes and expensive repairs due to these issues.
Compatibility With Heating Systems
Customers have mixed opinions regarding the compatibility of Google Nest Learning Thermostat with various heating systems. While some customers had no issues, others encountered challenges in ensuring compatibility before purchasing and during installation. Despite these concerns, most customers are satisfied with the thermostat's features, convenience, and energy savings.
Wifi Connectivity
Customers have reported mixed experiences with the wifi connectivity of the Google Nest Learning Thermostat, with some praising its ease of setup and ability to control it remotely via WiFi, while others have encountered frequent disconnections and difficulties reconnecting. Some customers have experienced issues after less than a year, resulting in high energy bills and damaged electronics.
Highlights
Quality
Easy set up and the app is really simple to navigate
Great features like remote control, multiple users and many auto temp adjustments.
After 2 different nest units and 2 service calls with my hvac guy when the unit wasn’t working properly, it took connecting a c... Read More
It automatically sets itself back when the house is empty and returns the temp to normal when someone returns.
Price
All in all the value for the money is there and i will purchase another nest thermostat should i need a replacement.
Overview
- How are reviewers describing this item?
easy, great, new, set and two. - Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
- Our engine has detected that Amazon has altered, modified or removed reviews from this listing. We approximate total reviews altered up to 51331.
- Our engine has discovered that over 80% high quality reviews are present.
- This product had a total of 40,172 reviews as of our last analysis date on Nov 19 2024.
Helpful InsightsBETA
Posted by a reviewer on Amazon
Also i get a rebate from the utility company
Posted by a reviewer on Amazon
It has a larger display and works basically the same
Posted by a reviewer on Amazon
I did not upgrade to the newer gen4 model because it would not work with the nest app
Posted by a reviewer on Amazon
It requires you to add the google smart home app which i was unwilling to do
Posted by a reviewer on Amazon
Although you are told that the nest doesn’t need a c wire connected it still might
Posted by a reviewer on Amazon
After 2 different nest units and 2 service calls with my hvac guy when the unit wasn’t working properly it took connecting a c wire to fix the issues
Posted by a reviewer on Amazon
At first it just wouldnt turn on the ac even though the display said ac andor fan was on in test mode
Posted by a reviewer on Amazon
Some of that is programming smartly
Review Count History
Price History
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