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Pros & Cons
Pros
Grohe usa sent pictures as requested. Easy to install, no leaks, works well with a smooth pull-out action. Lifetime warranty requires you to keep the original sales receipt.
Cons
The whole faucet is grohe and they should be responsible in providing the support. This is very expensive plumbing services as you know. After the 3rd one broke, i gaffer taped the sprayer into position permanently in the hopes that would keep anyone ... Read More
I'm sorry i have to resort to writing a bad review, but it is my only option. I find it very coincidental that the product malfunctioned so soon after the end of the return period. Its a waste of time and money.
Highlights
Quality
It works great and was easy to install
Exactly what i needed, easy to install, works perfectly!
Last time we purchased a replacement brand for this grohe hose and it burst and was totally unusable in about a year.
After the hose is free, unscrew the sprayer from the other end by turning the knurled metal fitting.
Price
Bottom line, this $36 expense saved me from having to install a whole new faucet.
Saved me $50 and worked to perfection.
In other words, unless i could produce a receipt, i could pay them a bunch of money for a replacement part.
I hope this review helps those trying to save some money.
Shipping
Fast delivery, good price, fits exactly as needed.
Called grohe customer service & sent pictures as requested.
Found it on amazon, ordered it & it arrived the very next day.
Same day delivery price was also reasonable & delivered within about 6 hours from order.
Packaging/appearance
Bought "used" and item looked brand-new in opened package.
Received the product in oem package with the o ring and the hose.
The big disappointment was that the package did not include the coil or spring that surrounds the hose.
I was able to replace my broken faucet in about 15 minutes from the time i opened the package to turning on the water after the... Read More
Competitiveness
Decided to pay more and skip the off brand replacements as their reviews were mixed.
While there were no installation instructions with the new hose, instructions are more than likely available on the grohe website.
I ordered this piece and it was the same exact thing (including all the boxing and upc) as the plumbing supply store.
Overview
- How are reviewers describing this item?
easy, old, new, through and original. - Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
- Our engine has detected that there may be counterfeit products sold through this listing.
- Our engine has discovered that over 90% high quality reviews are present.
- This product had a total of 997 reviews as of our last analysis date on Jul 30 2024.
Helpful InsightsBETA
Posted by a reviewer on Amazon
The old hose burst after nearly 20 years of service making a small flood under the sink but shutting off the faucet stopped things from getting too bad
Posted by a reviewer on Amazon
Other reviewers have suggested using various lubricants to get the hose through the faucet but this is not necessary and seems like a bad idea to me
Posted by a reviewer on Amazon
Under the sink theres a plastic coupler similar to a gardena garden hose connector that joins the hose to the metal part of the faucet
Posted by a reviewer on Amazon
You pull back the collar on the coupler and then pull the hose free
Posted by a reviewer on Amazon
Unscrew the coupler and slide the spring off the hose
Posted by a reviewer on Amazon
Keep the coupler and the spring they are not included with the hose
Posted by a reviewer on Amazon
The next step is to pull the hose out from the sprayer end
Review Count History
Price History
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