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Pros & Cons
cons
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cons
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Warranty Service
Customers have had numerous issues with the lights failing shortly after purchase, often before or just outside of the warranty period. Some reported poor customer service experiences when attempting to seek replacement or repair.
neutral
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neutral
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Light Quality
Customers express disappointment over the light quality of the product, with some reporting issues such as lights dying prematurely despite minimal use. Others praise the customer service but remain frustrated by the frequent replacements needed.
Highlights
Quality
Worked awesome - easy and quick to install
Easy installation and beautiful at night in the pool.
Brought this in april 2015 and it worked great until this month (march 2016) when the bulb blew.
So it lasted less than 2 years, far below the claimed lifetime by hayward.
Shipping
Hayward emailed and called to let me know they've sent a replacement light to me in response to my email request a few days ago.
Competitiveness
My advice, based on 100% ratings of 1 star on this product so far, is buy another brand.
Overview
- How are reviewers describing this item?
two, great, far and last. - Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
- Our engine has discovered that over 90% high quality reviews are present.
- This product had a total of 25 reviews as of our last analysis date on Oct 22 2024.
Helpful InsightsBETA
Posted by a reviewer on Amazon
Light is bright and works great but installation isnt quite as easy as the directions indicate
Posted by a reviewer on Amazon
Brought this in april 2015 and it worked great until this month march 2016 when the bulb blew
Posted by a reviewer on Amazon
So it lasted less than 2 years far below the claimed lifetime by hayward
Posted by a reviewer on Amazon
I really expected more from a company of its size and track record
Posted by a reviewer on Amazon
My advice based on 100 ratings of 1 star on this product so far is buy another brand
Posted by a reviewer on Amazon
Im waiting to hear back from hayward to see whether they will send me a replacement even though the 1 year warranty has expired
Posted by a reviewer on Amazon
Updated april 2017changing the rating from 1 start to 4 based on customer service
Review Count History
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