The chair itself is in excellent quality.

The chair itself is in excellent quality.  Read Less

I needed a chair that worked for ergonomics due to neck and back issues this chair i replaced for my other one eliminated my pa...  Read More

I needed a chair that worked for ergonomics due to neck and back issues this chair i replaced for my other one eliminated my pain almost instantly  Read Less

After 17 years (early 2007-late 2023), the seat support broke, but it was actually still functional (and fairly comfortable).

After 17 years (early 2007-late 2023), the seat support broke, but it was actually still functional (and fairly comfortable).  Read Less

The posturefit adjustment cable was still threaded through to the backrest, and this made the backrest difficult to reinsert in...  Read More

The posturefit adjustment cable was still threaded through to the backrest, and this made the backrest difficult to reinsert into the frame so i could screw it in.  Read Less

Amazon warehouse deals once again helped me get a great product at an excellent price.

Amazon warehouse deals once again helped me get a great product at an excellent price.  Read Less

The chair is definitely used, but for 1/2 price (with everything functional), i am very pleased.

The chair is definitely used, but for 1/2 price (with everything functional), i am very pleased.  Read Less

From what i can tell it's basically a brand new chair and i got it for half the price of a new herman miller.

From what i can tell it's basically a brand new chair and i got it for half the price of a new herman miller.  Read Less

A bit pricey but probably worth it for someone who is at a desk all day

A bit pricey but probably worth it for someone who is at a desk all day  Read Less

Just what i ordered and delivered right on time.

Just what i ordered and delivered right on time.  Read Less

I was surprised by next-day shipping, even though the estimate was a week.

I was surprised by next-day shipping, even though the estimate was a week.  Read Less

Contacted ahead of chair being shipped, insure i was aware of it being refurbished.

Contacted ahead of chair being shipped, insure i was aware of it being refurbished.  Read Less

It came perfectly packed in the box, brand new, and in a few simple steps it was ready to go.

It came perfectly packed in the box, brand new, and in a few simple steps it was ready to go.  Read Less

And then after opening the box i found that it was exactly what i had ordered.

And then after opening the box i found that it was exactly what i had ordered.  Read Less

I thought it was a scam and tried to cancel my order before opening the box.

I thought it was a scam and tried to cancel my order before opening the box.  Read Less

Box came in good condition by fedex.

Box came in good condition by fedex.  Read Less

I bought some new official casters from herman miller and i’ll update this when i’m able to compare.

I bought some new official casters from herman miller and i’ll update this when i’m able to compare.  Read Less

Knowing how much i loved the aeron chair, i pursued this option through amazon, which is less than half as expensive as a new a...  Read More

Knowing how much i loved the aeron chair, i pursued this option through amazon, which is less than half as expensive as a new aeron chair purchased through herman miller.  Read Less