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Please note: The content is generated by an AI language model based on reviews. We are constantly improving the accuracy, however, its outputs may contain errors or offensive content from certain reviews. Please report any errors or offensive content to us. Also, please note that we will not collect your questions unless you click the thumbs up/down button to provide feedback. The answers displayed will be stored by us so if another Fakespotter asks a similar question we can provide them an answer faster. Your feedback will only help us make Fakespot Chat better! By using Fakespot Chat, you agree to Fakespot's terms of use and privacy notice.

Pros & Cons

Update Pros and Cons
The AI used to provide these results are constantly improving. These results might change.

Pros

The build quality is excellent, and i can't tell that it's been used or refurbished. If you live in any major city search these out at office furniture resale outlets, they have hundreds of them. Would recommend product and seller.



Cons

The seat is so short that it literally cuts off my circulation mid-thigh. I cannot use it in the normal backwards-tilted position because it will cause the underside of my thighs to start hurting. Great chair, except if you lean on the arm rests at al...  Read More

The left armrest has ripped and is coming apart. The underside was scratched, gouged, and even sheared. It is so deformed that the top and bottom pieces do not even fit together.

The arms are extremely hard to adjust unless you have a wrench with very long handles. The controls are sticky as though a total slob used it.

It is very hard with almost zero cushioning and as a result my feet go numb. It's neither comfortable (it's unyielding and pokes in all the wrong places) nor orthopedic. The seat is hard, and because it's not properly contoured at the front it cuts of...  Read More

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Highlights

The AI used to provide these results are constantly improving. These results might change.

Quality


The mesh is sturdy and never deteriorates.


Comfortable and solidly built, i'm very happy with this purchase.


I have had 2 mediocre chairs before this one, that broke down after a year.


I've used this chair at work for over a decade and finally broke down and bought one for home use.

Price


Thank you for providing such a wonderful product at about half price!


Worth every penny it cost me to purchase this chair.


I would say, at this price point you're already willing to throw 700 bucks on the board, just eat the cost and buy a brand new ...  Read More


A little bit expensive but worth the price.

Shipping


The customer service promptly reached out to me and fixed the issue with the chair i purchased.


The chair was delivered promptly, it was easy to put together and everything works as expected.


They wanted to confirm that they received the order correctly and called me on a sunday to confirm!


It arrived with only 3 of 5 casters.

Packaging/appearance


My chair showed up early, packaged in a thick box, no damage, not even a scratch.


Chair arrived in excellent condition, well-packaged and super easy to assemble (took me 5 minutes).


The chair came packed with minimal assembly required.


There was one single box that didn’t get badly damaged.

Competitiveness


And obviously can't beat the price vs the non-open-box option (can't tell that mine is anything other than brand new.


Not as good as a herman miller original.

Overview

  • How are reviewers describing this item?
    comfortable, new, lumbar, good and great.
  • Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
  • Our engine has discovered that over 90% high quality reviews are present.
  • This product had a total of 483 reviews as of our last analysis date on Jul 1 2024.

Helpful InsightsBETA

The AI used to provide these results are constantly improving. These results might change.

    Posted by a reviewer on Amazon

    I saw many reviews about the chair being pretty used or the box being beat up or parts broken


    Posted by a reviewer on Amazon

    The wheels look like they have been rolled on but there was a set of brand new wheels in the box


    Posted by a reviewer on Amazon

    I ordered this aeron chair as an “open box” item


    Posted by a reviewer on Amazon

    It arrived with only 3 of 5 casters


    Posted by a reviewer on Amazon

    Without all the casters the chair is useless


    Posted by a reviewer on Amazon

    I have emailed the supplier and attempted to reach amazon support without any response


    Posted by a reviewer on Amazon

    Fortunately the casters from the chair that i replaced with this one fit for now but if they hadn’t the chair would not be able to stand upright


    Posted by a reviewer on Amazon

    Update the seller eventually sent casters to replace the missing ones

Review Count History
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Please note: The content is generated by an AI language model based on reviews. We are constantly improving the accuracy, however, its outputs may contain errors or offensive content from certain reviews. Please report any errors or offensive content to us. Also, please note that we will not collect your questions unless you click the thumbs up/down button to provide feedback. The answers displayed will be stored by us so if another Fakespotter asks a similar question we can provide them an answer faster. Your feedback will only help us make Fakespot Chat better! By using Fakespot Chat, you agree to Fakespot's terms of use and privacy notice.

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