Herman Miller Polished Aluminum Aeron Executive Chair Highly Adjustable with Lumbar Support Pad, Vinyl Arm Pads and Hard Floor Casters - Small Size (A) Classic Dark Carbon Pellicle Chrome Home Office

Analyzed on

489Total Reviews

Managerial & Executive Chairs

B

Company Review Grade:

Herman Miller

273 Total Products

Herman Miller Polished Aluminum Aeron Executive Chair Highly Adjustable with Lumbar Support Pad,...

Analyzed on

Sold by Herman Miller

A

Fakespot review grade

A

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Pros & Cons

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pros

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pros

Features with many positive mentions

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Adjustability

Customers have generally positive feedback regarding the adjustability feature of the Herman Miller Aeron Executive Chair, praising its ability to accommodate individual preferences and ease of use. However, some customers experienced issues with certain parts such as the armrests becoming wobbly over time.

Comfort

Customers have generally positive opinions about the comfort level of the Herman Miller Aeron Executive Chair. Many reviewers praise its lumbar support, breathability, and ease of adjustment. Some mention that it is comfortable enough for long hours of sitting and suitable for various climates. However, a small group of customers express dissatisfaction with the chair's comfort after prolonged use.

cons

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cons

Features with many negative mentions

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Durability

Customers have mixed opinions regarding the durability of this Herman Miller Aeron Executive Chair. While some are pleased with its sturdiness and longevity, others have experienced issues such as crazing on armrests, failing mechanisms, and broken parts within a few months to a year after purchase. Some customers have noted that these issues may be due to purchasing from third party sellers and not directly from Herman Miller.

neutral

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neutral

Frequently mentioned features with split sentiment

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Casters

Customers have mixed opinions regarding the casters of the Herman Miller Aeron Executive Chair. While some are pleased with its functionality and quality, others have experienced issues with damaged or missing parts upon delivery.

Packaging Quality

Some customers were pleased with the condition of their received packaging for the Herman Miller Aeron Executive Chair, while others reported issues such as rattling hardware and chipped paint. The overall sentiment towards the packaging quality is negative.

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Highlights

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Quality

The mesh is sturdy and never deteriorates.

Comfortable and solidly built, i'm very happy with this purchase.

I have had 2 mediocre chairs before this one, that broke down after a year.

I've used this chair at work for over a decade and finally broke down and bought one for home use.

Price

Thank you for providing such a wonderful product at about half price!

Worth every penny it cost me to purchase this chair.

I would say, at this price point you're already willing to throw 700 bucks on the board, just eat the cost and buy a brand new ... Read More

A little bit expensive but worth the price.

Shipping

The customer service promptly reached out to me and fixed the issue with the chair i purchased.

The seller is fast and the chair is awesome.

They wanted to confirm that they received the order correctly and called me on a sunday to confirm!

It arrived with only 3 of 5 casters.

Packaging/appearance

My chair showed up early, packaged in a thick box, no damage, not even a scratch.

The chair came packed with minimal assembly required.

There was one single box that didn’t get badly damaged.

Competitiveness

And obviously can't beat the price vs the non-open-box option (can't tell that mine is anything other than brand new.

Not as good as a herman miller original.

Overview

How are reviewers describing this item?
new, comfortable, lumbar, great and good.

Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.

Our engine has discovered that over 90% high quality reviews are present.

This product had a total of 489 reviews as of our last analysis date on Aug 20 2024.