Overview
- How are reviewers describing this item?
first, broke, great, made and cracked. - Our engine has profiled the reviewer patterns and has determined that there is high deception involved.
- Our engine has analyzed and discovered that 36.0% of the reviews are reliable.
- This product had a total of 28 reviews as of our last analysis date on Sep 9 2019.
Helpful InsightsBETA
Posted by a reviewer on Amazon
The wheel on suitcase broke and there is no way to get a hold of what seller to give him the opportunity to fix it
Posted by a reviewer on Amazon
The size and interior are great however be warned the wheels can break off easily if the airport staff throws it carelessly off the plane or if another luggage bangs against it
Posted by a reviewer on Amazon
However i have only made 4 trips with it and the side handle has failed
Posted by a reviewer on Amazon
I contacted herschel about purchasing a replacement handle and they told me to contact the airline
Posted by a reviewer on Amazon
Their response was basically “nope sorry”
Posted by a reviewer on Amazon
The failure is not necessarily something the airline would have done as it failed inside the connection point
Posted by a reviewer on Amazon
Beautiful and striking bag but gets extremely dirty after a single use
Posted by a reviewer on Amazon
Used is for the first time on a delhi to la trip and the casing around the wheels cracked after one use