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Pros & Cons
pros
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pros
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Design Aesthetics
Customers generally have positive opinions about the design aesthetics of this touchless trash can, with many praising its sleek stainless steel look and ease of cleaning. Some customers also appreciate the design for allowing for more debris in the can and fitting well in their kitchens or offices. However, a few customers mention that installing a bag takes some practice and have had issues with the product in the past.
neutral
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neutral
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Sensor Responsiveness
Customers have mixed opinions on the sensor responsiveness of the hOmeLabs Touchless Trash Can. While some are pleased with the good sensor detection and quick setup, others have reported issues with the sensor not being quick enough or not responding at all, even after cleaning and troubleshooting. Some customers have also mentioned their dogs opening the lid by accident due to the sensitive motion sensor.
Build Quality
Customers have expressed concerns about the durability and build quality of some components in the hOmeLabs touchless trash can, specifically mentioning issues with corroded parts and a broken power connector port. Despite these complaints, some customers continue to praise the overall top notch quality of the product.
Touchless Operation
Customers have mixed opinions regarding the touchless operation of the hOmeLabs 13 Gallon Touchless Trash Can. While most are pleased with its convenience and quiet opening/closing mechanism, a significant number of users have reported issues with the lid not opening or staying closed consistently, requiring manual intervention. Some customers have also mentioned that the product is delicate and prone to breaking if touched, while others have had issues with the batteries and power supply.
Highlights
Quality
Easy to setup and works just fine
Easy to assemble, nice looking and the automatic lid is fantastic.
One of mine quit working when i was over zealous with cleaning and got some moisture in the electrical parts after 5 years of use.
I had an issue with the trash can a year after purchase where the ac adaptor was very loose and it would turn off.
Shipping
They emailed me back very quickly and my problem was fixed.
Sent quickly, packaged well, quick and easy to set up and use.
All that they asked for was the invoice (easily available on the amazon site) and serial number.
We contacted customer service of the company, not amazon, but the maker of the can, and they responded quickly and after getting pictures.
Overview
- How are reviewers describing this item?
open, new, great, close and won. - Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
- Our engine has detected that Amazon has altered, modified or removed reviews from this listing. We approximate total reviews altered up to 3093.
- Our engine has discovered that over 90% high quality reviews are present.
- This product had a total of 3,867 reviews as of our last analysis date on Dec 28 2024.
Helpful InsightsBETA
Posted by a reviewer on Amazon
I had an issue with the trash can a year after purchase where the ac adaptor was very loose and it would turn off
Posted by a reviewer on Amazon
Absolutely blown away by their customer support
Posted by a reviewer on Amazon
We only ever plugged it in never used batteries
Posted by a reviewer on Amazon
Original product had a 1yr warranty
Posted by a reviewer on Amazon
But they honored it just the same and are now sending a new replacement
Posted by a reviewer on Amazon
This one will have no warranty
Posted by a reviewer on Amazon
But the company is standing by their product
Posted by a reviewer on Amazon
Recently one of the bag retainer rings broke when our housekeeper removed it
Review Count History
Price History
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