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Highlights
Quality
The unit works great, it keep our room cool, we set it and it keeps the temperature all day
Very easy to put together, heavy duty we are happy with ours so far!
I installed this unit top to bottom myself, i kicked it on for the first time and i had to go outside to see if the condenser w... Read More
After it was installed, and we were going thru the settings, we realized that the heat function was not kicking on at all.
Price
If professionally installed shouldn’t cost a fortune.
Haven’t hooked it up yet, but it’s pretty legit for the price!
Shipping
This came in so fast and is just what we were looking for!
I did contact the company, and to my surprise they offered to partially cover the costs of swapping out the units.
Overview
- How are reviewers describing this item?
cool, quiet, split, said and easy. - Our engine has detected that Amazon has altered, modified or removed reviews from this listing. We approximate total reviews altered up to 84.
- Previous analysis of this listing was an C grade.
- Our engine has profiled the reviewer patterns and has determined that there may be deception involved.
- Our engine has determined that the review content quality is low.
- Our engine has analyzed and discovered that 73.9% of the reviews are reliable.
- This product had a total of 94 reviews as of our last analysis date on Nov 28 2024.
Helpful InsightsBETA
Posted by a reviewer on Amazon
I installed this unit top to bottom myself i kicked it on for the first time and i had to go outside to see if the condenser was even running
Posted by a reviewer on Amazon
Only thing to be careful of is the copper line set they provide my friend kinked the line being too agressive and i had to cut and compression fitting it
Posted by a reviewer on Amazon
After it was installed and we were going thru the settings we realized that the heat function was not kicking on at all
Posted by a reviewer on Amazon
We tried to call the serivce number but it was all automated and had to leave a message since it was a weekend
Posted by a reviewer on Amazon
The next monday i contacted the online customer service center and explained the issue
Posted by a reviewer on Amazon
The customer service rep asked me some questions and asked me to send him the nomanclature plate info
Posted by a reviewer on Amazon
The next email i received from him was to inform me they were sending me out a brand new complete unit free of charge because of the one year warranty that was included with my purchase
Posted by a reviewer on Amazon
They didnt even want to have me return the other unit which other than the heat function was working properly
Review Count History
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