Posted by a reviewer on Amazon

Update the gas cylinder no longer works the vinyl is tearing on the left side and the leather finish is wearing off in multiple areas all in less than one year i am very disappointed to say the least i could have bought a new bargain chair every year for 6 years for the price i paid for this one sad

Posted by a reviewer on Amazon

Negativesthe instructions for assembly were minimal though the assembly itself wasnt difficult

Posted by a reviewer on Amazon

There were no instructions at all for adjustment recline tension and so forth

Posted by a reviewer on Amazon

It is almost like sitting on superfirm memory foam not much give

Posted by a reviewer on Amazon

The arm rests are not adjustible

Posted by a reviewer on Amazon

The back of the chair reaches my shoulders not long enough to reach neck area

Posted by a reviewer on Amazon

Recently the pneumatic lift has started to fail

Posted by a reviewer on Amazon

I looked into replacing just the lift device but it has become too difficult to find the part and have it installed