Honeywell HJ5CESWK0 15,000 BTU Portable Air Conditioner with Dehumidifier & Fan, White/Black

Analyzed on

437Total Reviews

Portable

n/a

Company Review Grade:

Honeywell

2,058 Total Products

Honeywell HJ5CESWK0 15,000 BTU Portable Air Conditioner with Dehumidifier & Fan, White/Black

Analyzed on

Sold by Honeywell

A

Fakespot review grade

A

What does this mean?

Fakespot Adjusted Rating

Amazon Rating

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Pros & Cons

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cons

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cons

Features with many negative mentions

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Customer Support

Customers have reported various issues with the product support for this Honeywell Portable Air Conditioner, including broken units that could not be returned or repaired, lack of clear instructions, and unresponsive customer service. Some customers have had to pay additional fees to return the product due to missing packaging.

Durability

Customers have had mixed experiences with the durability of the air conditioner. While some have reported using multiple units for extended periods, others have encountered issues and experienced premature failure within a few months of purchase.

Leakage Issue

Some customers have reported leakage issues with the Honeywell HJ5CESWK0 Portable Air Conditioner, causing damage to floors and requiring frequent draining during operation. Others mentioned malfunctioning components and difficulty returning the product due to damaged packaging.

neutral

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neutral

Frequently mentioned features with split sentiment

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Cooling Performance

Customers are highly satisfied with the cooling performance of the Honeywell HJ5CESWK0 Portable Air Conditioner, stating that it effectively cools down rooms of various sizes and performs better than previous models. Some customers have noted that it can be a bit louder but consider the noise as white noise while sleeping.

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Highlights

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Quality

Dusty environment - we clean the filter every 2 days and the thing is still working great.

Works great low noise keeps room real comfortable

It worked really well for about a month and a half and then it started getting frost on the coils and from the very beginning i... Read More

We bought 3 more of the same units for other site offices and 1 site trailer where the central air failed and would be out for ... Read More

Price

Dad's was 100 bucks more 🤨 .

Shipping

Honeywell customer service sent another window panel brkt i needed right away

Packaging/appearance

The bottom of the box was damaged when we received it.

Overview

How are reviewers describing this item?
cool, stopped and good.

Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.

Our engine has discovered that over 90% high quality reviews are present.

This product had a total of 437 reviews as of our last analysis date on Nov 19 2024.