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Pros & Cons
neutral
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neutral
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Touchscreen Functionality
Customers have mixed opinions regarding the touchscreen functionality of this HP laptop, with some praising its responsiveness and convenience while others were disappointed to find that their devices did not come with the advertised feature. Some users reported issues with customer support in resolving these discrepancies.
Highlights
Quality
Very light and works great for a long time without plugging in
This computer is great for my 7 yrs home schooling long lasting battery and very light
Hp support is now telling me that because the device is beyond the 90 software troubleshooting window that they need to charge ... Read More
It worked fine until just after the 30 day return window when the wireless network stopped being able to connect.
Price
It is a touchscreen which was a must have for me and very reasonably priced.
The keyboard does not light up so that sucks but it’s seems to be the norm with lower priced laptops not an extremely big deal.
Shipping
Super fast delivery (less than two days with free shipping!
He then sent me out a shipping box and told me to just toss it in there an get it over to them and they'll get it up and running.
Overview
- How are reviewers describing this item?
great, easy, fine and good. - Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
- Our engine has detected that Amazon has altered, modified or removed reviews from this listing. We approximate total reviews altered up to 92.
- Our engine has discovered that over 90% high quality reviews are present.
- This product had a total of 183 reviews as of our last analysis date on Aug 26 2024.
Helpful InsightsBETA
Posted by a reviewer on Amazon
You will need to go into your setting and update this laptop once you get it there are a lot of updates and it may take some time depending on your internet speed
Posted by a reviewer on Amazon
One important thing to note is that this laptop comes with windows 10s activated i had a hard time figuring this out because it did not alert me i only realized after i could not download software from the web
Posted by a reviewer on Amazon
My dell gave me a notice upon set up that windows 10s was activated
Posted by a reviewer on Amazon
However this is an easy fix just go into your settings find your windows 10s setting and click the link it will take you to the microsoft store and prompt you to download the free windows 10 version without the s very easy
Posted by a reviewer on Amazon
Battery life is different depending on what you’re doing
Posted by a reviewer on Amazon
It worked fine until just after the 30 day return window when the wireless network stopped being able to connect
Posted by a reviewer on Amazon
Amazon said that the return window was closed and that i had to contact hp support
Posted by a reviewer on Amazon
After about a month i finally got the computer back from hp
Review Count History
Price History
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