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Please note: The content is generated by an AI language model based on reviews. We are constantly improving the accuracy, however, its outputs may contain errors or offensive content from certain reviews. Please report any errors or offensive content to us. Also, please note that we will not collect your questions unless you click the thumbs up/down button to provide feedback. The answers displayed will be stored by us so if another Fakespotter asks a similar question we can provide them an answer faster. Your feedback will only help us make Fakespot Chat better! By using Fakespot Chat, you agree to Fakespot's terms of use and privacy notice.

Pros & Cons

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neutral

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neutral

Frequently mentioned features with split sentiment

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Touchscreen

Customers have mixed opinions regarding the touchscreen feature of this HP laptop. While some are pleased with its quality and find it a great addition for their needs, others were disappointed to discover that their purchased unit did not come with the advertised touchscreen capability. Some users reported issues with HP's customer support and encountered difficulties in getting their concerns addressed.

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Highlights

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Quality

Very light and works great for a long time without plugging in

This computer is great for my 7 yrs home schooling long lasting battery and very light

Hp support is now telling me that because the device is beyond the 90 software troubleshooting window that they need to charge ...  Read More

It worked fine until just after the 30 day return window when the wireless network stopped being able to connect.

Price

It is a touchscreen which was a must have for me and very reasonably priced.

The keyboard does not light up so that sucks but it’s seems to be the norm with lower priced laptops not an extremely big deal.

Shipping

Super fast delivery (less than two days with free shipping!

He then sent me out a shipping box and told me to just toss it in there an get it over to them and they'll get it up and running.

Overview

  • How are reviewers describing this item?
    great, easy, fine and good.
  • Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
  • Our engine has discovered that over 90% high quality reviews are present.
  • This product had a total of 182 reviews as of our last analysis date on Aug 1 2024.

Helpful InsightsBETA

The AI used to provide these results are constantly improving. These results might change.

    Posted by a reviewer on Amazon

    You will need to go into your setting and update this laptop once you get it there are a lot of updates and it may take some time depending on your internet speed

    Posted by a reviewer on Amazon

    One important thing to note is that this laptop comes with windows 10s activated i had a hard time figuring this out because it did not alert me i only realized after i could not download software from the web

    Posted by a reviewer on Amazon

    My dell gave me a notice upon set up that windows 10s was activated

    Posted by a reviewer on Amazon

    However this is an easy fix just go into your settings find your windows 10s setting and click the link it will take you to the microsoft store and prompt you to download the free windows 10 version without the s very easy

    Posted by a reviewer on Amazon

    Battery life is different depending on what you’re doing

    Posted by a reviewer on Amazon

    It worked fine until just after the 30 day return window when the wireless network stopped being able to connect

    Posted by a reviewer on Amazon

    Amazon said that the return window was closed and that i had to contact hp support

    Posted by a reviewer on Amazon

    After about a month i finally got the computer back from hp

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Please note: The content is generated by an AI language model based on reviews. We are constantly improving the accuracy, however, its outputs may contain errors or offensive content from certain reviews. Please report any errors or offensive content to us. Also, please note that we will not collect your questions unless you click the thumbs up/down button to provide feedback. The answers displayed will be stored by us so if another Fakespotter asks a similar question we can provide them an answer faster. Your feedback will only help us make Fakespot Chat better! By using Fakespot Chat, you agree to Fakespot's terms of use and privacy notice.
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