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Pros & Cons
neutral
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neutral
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Touchscreen Availability
Customers have mixed opinions regarding the touchscreen availability of this HP laptop, with some expressing satisfaction and others reporting disappointment. While some users appreciate the touchscreen feature, others were misled as their devices did not come with the advertised touchscreens. Some customers also reported issues with the laptops' performance and connectivity, leading to dissatisfaction and returns.
Highlights
Quality
Very light and works great for a long time without plugging in
This computer is great for my 7 yrs home schooling long lasting battery and very light
Hp support is now telling me that because the device is beyond the 90 software troubleshooting window that they need to charge ... Read More
It worked fine until just after the 30 day return window when the wireless network stopped being able to connect.
Price
It is a touchscreen which was a must have for me and very reasonably priced.
The keyboard does not light up so that sucks but it’s seems to be the norm with lower priced laptops not an extremely big deal.
Shipping
Super fast delivery (less than two days with free shipping!
He then sent me out a shipping box and told me to just toss it in there an get it over to them and they'll get it up and running.
Overview
- How are reviewers describing this item?
great, easy, fine and good. - Our engine has profiled the reviewer patterns and has determined that there may be deception involved.
- Our engine has determined that the review content quality is low.
- Our engine has analyzed and discovered that 66.7% of the reviews are reliable.
- This product had a total of 182 reviews as of our last analysis date on Aug 1 2024.
Helpful InsightsBETA
Posted by a reviewer on Amazon
You will need to go into your setting and update this laptop once you get it there are a lot of updates and it may take some time depending on your internet speed
Posted by a reviewer on Amazon
One important thing to note is that this laptop comes with windows 10s activated i had a hard time figuring this out because it did not alert me i only realized after i could not download software from the web
Posted by a reviewer on Amazon
My dell gave me a notice upon set up that windows 10s was activated
Posted by a reviewer on Amazon
However this is an easy fix just go into your settings find your windows 10s setting and click the link it will take you to the microsoft store and prompt you to download the free windows 10 version without the s very easy
Posted by a reviewer on Amazon
Battery life is different depending on what you’re doing
Posted by a reviewer on Amazon
It worked fine until just after the 30 day return window when the wireless network stopped being able to connect
Posted by a reviewer on Amazon
Amazon said that the return window was closed and that i had to contact hp support
Posted by a reviewer on Amazon
After about a month i finally got the computer back from hp
Review Count History
Price History
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