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Highlights
Quality
Received the new printer promptly, and it set-up easy and quality is outstanding.
The quality is good, comparable to the copier i use at work.
I'm happy with my purchase, pretty good printing quality, you can easily print anything fast.
We purchased this nearly a year and a half ago with the intent to print our wedding invitations on it.
Shipping
Not as fast as i expected, but i can deal with that.
Competitiveness
Edit after customer service experience: after working with hp customer service i've changed my 1-star review to a 4-star.
Overview
- How are reviewers describing this item?
great, color, good, quality and expensive. - Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
- Our engine has discovered that over 90% high quality reviews are present.
- This product had a total of 1,245 reviews as of our last analysis date on Sep 4 2021.
Helpful InsightsBETA
Posted by a reviewer on Amazon
They worked patiently with me to try and fix the problem and when it was clear the problem was not fixable they replaced the printer with an upgraded model because they were out of stock on this model
Posted by a reviewer on Amazon
I still cant recommend this printer but i will continue to buy hp products if only because they were so good to me on this problem
Posted by a reviewer on Amazon
Original review i originally loved this printer but since purchasing and using hp laserjet paper its been jamming nonstop
Posted by a reviewer on Amazon
I would not give the printer 1star for something that can be fixed by changing paper except that when it jams it has a horrible time convincing itself its not jammed
Posted by a reviewer on Amazon
There will be no paper anywhere in the printer but it remains convinced its jammed displaying the error message and not letting me do anything
Posted by a reviewer on Amazon
I wont be buying another hp printer again
Posted by a reviewer on Amazon
I also really like the print from mobile device feature and email to print which btw will allow you to print google docs by emailing the doc as an attachment to your printers dedicated email address
Posted by a reviewer on Amazon
No matter what i did i couldnt get a good print out of it
Review Count History
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