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Pros & Cons
Pros
Im very pleasantly surprised at how awesome this hot tub is. Two adults and 4 kids fit quite comfortably. The jets are very relaxing as well!
Mine is on a concrete slab under cover on the patio on texas. Holds temp of 104 no problems. On the weekends, we usually turn it up to 103 in the afternoon so the adults can use it comfortably after the kids bedtime.
Bubbles provide a gentle massage which is perfect for me. It heats up really well, and stays warm for long periods of time. The insulted cover works great and keeps the heat in. Very durable and comes with a thick cover.
Out of box, there were no leaks or problems with deflation. We use 1 inch bromine tablets and they fit perfectly in the chemical dispenser provided. Will drain and clean next month and will update.
Watched tutorials on youtube prior to assembling. Set up was really quick and easy - if living in a colder climate, would recommend running a hose from the house with warm water for the initial fill.
Cons
The drain is not sealed and water was pouring out from where the drain should be connected to the tub.
Customer service is non-existent. I was constantly confronted with loud beeping and error codes.
Save yourself and do not buy expensive intex products. This item is complete junk. Very * spa and not well made.
Intex will only honor one warranty claim per product. They also fail to provide me with any other level of compensation. Find a better company.
Highlights
Quality
And quality is better than we imagined.
Would have been nice if a chlorine tab came with the ball that floats in the tub but overall wonderful product!
I got the 6 person octagonal with the energy efficient cover.
Competitiveness
intex products are well built and easy to assemble.
Kudos to to intex for doing the right thing.
After repeated phone calls, and getting management invo!
Overview
- How are reviewers describing this item?
hot, easy, good, new and set. - Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
- Our engine has detected that Amazon has altered, modified or removed reviews from this listing. We approximate total reviews altered up to 1107.
- Our engine has discovered that over 80% high quality reviews are present.
- This product had a total of 1,029 reviews as of our last analysis date on Aug 19 2023.
Helpful InsightsBETA
Posted by a reviewer on Amazon
Our cover was damaged and unusable when we set up the spa i wanted to contact amazon but they just refer you to the manufacturer
Posted by a reviewer on Amazon
I emailed the manufacturer and never received a response
Posted by a reviewer on Amazon
I dont know if the lack of the cover is a contributor to the high electric bill
Posted by a reviewer on Amazon
Either way our electric bill was 100 higher since we plugged it in on december 15th
Posted by a reviewer on Amazon
I dislike the durability of the cover
Posted by a reviewer on Amazon
All replacement parts are available
Posted by a reviewer on Amazon
Does not match pictures description
Posted by a reviewer on Amazon
The energy cover that came with the tub is not acceptable for everyday use
Review Count History
Price History
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