Intex 28449EP PureSpa Plus 4 Person Portable Inflatable Square Hot Tub Spa with 170 Bubble Jets and Built in Heater Pump, Greystone

Analyzed on

738Total Reviews

Pool Heat Pumps

n/a

Company Review Grade:

Intex

2,166 Total Products

Intex 28449EP PureSpa Plus 4 Person Portable Inflatable Square Hot Tub Spa with 170 Bubble Jets...

Analyzed on

Sold by Intex

A

Fakespot review grade

A

This analysis is outdated. Please reanalyze.

Ask Fakespot Chat questions about this productAlpha

Initializing Fakespot Chat

System error,

Loading suggested questions

Suggested Questions

No suggested questions were found

Please note: The content is generated by an AI language model based on reviews. We are constantly improving the accuracy, however, its outputs may contain errors or offensive content from certain reviews. Please report any errors or offensive content to us. Also, please note that we will not collect your questions unless you click the thumbs up/down button to provide feedback. The answers displayed will be stored by us so if another Fakespotter asks a similar question we can provide them an answer faster. Your feedback will only help us make Fakespot Chat better! By using Fakespot Chat, you agree to Fakespot's terms of use and privacy notice.

Pros & Cons

Update Pros and Cons

The AI used to provide these results are constantly improving. These results might change.

pros

See Details

pros

Features with many positive mentions

See Details

Comfort Level

Customers have generally positive opinions about the comfort level of this portable hot tub. They appreciate its roominess and quiet operation, which makes for a relaxing experience. Some users note that maintaining the top temperature is not an issue, while others recommend ensuring all lotions and impurities are washed off before entering to ensure optimal performance. The salt water system and durable material are also mentioned as major selling points.

cons

See Details

cons

Features with many negative mentions

See Details

Leakage Issue

Customers have reported various leakage issues with the hot tub's drain valve, pipes and hose connections despite regular maintenance and filter cleaning. Some customers received replacement parts that also leaked. The leaks have been a significant concern for many users, causing frustration and disappointment.

Customer Service Responsiveness

Customers have reported mixed experiences with Intex's customer service responsiveness. While some have had positive interactions, others have faced significant challenges in getting their issues addressed, including long wait times and unclear communication about replacement parts or refunds.

neutral

See Details

neutral

Frequently mentioned features with split sentiment

See Details

Setup Ease

Customers have mixed opinions regarding the ease of setting up the Intex PureSpa Plus hot tub. While most found it relatively easy with detailed instructions and helpful resources like YouTube tutorials, a few encountered challenges such as difficulty connecting the Wi-Fi app and losing air overnight.

Was this feature helpful?

Highlights

The AI used to provide these results are constantly improving. These results might change.

Quality

So far so good, easy to install and maintain, not sure yet about the heat , looks like it heats but it was taking a bit, need t... Read More

The tub is so sturdy and i love that it doesn't have those annoying seats like traditional hot tubs.

The unbalanced chemicals, accumulating dirt and sludge will deteriorate the walls and the internal components of the heater/pump.

Zero chemicals ever, nothing but salt as recommended.

Price

- filtersoverall:great hot tub experience for a fraction of the cost.

I’m not sure why this gets a lot of hate but if you do it right trust me you get your moneys worth read more

We’ve owned fiberglass hot tubs in the past, but for cost in our new home we chose to try this one.

I haven't had it long enough to see what the energy cost will be.

Shipping

Amazon customer service provided fast assistance and am very pleased with this purchase.

This intex purespa arrived just on time so i was excited to get it going!

Returning them would be a shipping nightmare.

Packaging/appearance

The box was really heavy, so i unpacked it and brought each piece one by one to the location on my deck patio.

Competitiveness

I first tried 2 different brands the 1st leaked air 2nd leaked water.

Compared to the 2 other brands the aeration is always much better.

Overview

How are reviewers describing this item?
hot, great, set, salt and easy.

Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.

Our engine has detected that Amazon has altered, modified or removed reviews from this listing. We approximate total reviews altered up to 142.

Our engine has discovered that over 90% high quality reviews are present.

This product had a total of 738 reviews as of our last analysis date on Nov 3 2024.