Posted by a reviewer on Amazon

They shipped a new one that work but the design still doesn’t stay shut

Posted by a reviewer on Amazon

With that said they are committed and will rectify your issues

Posted by a reviewer on Amazon

Howeverthe elastic holder on the outside of the case that holds the apple pencil gets stretched out after use and i cannot count how many times the apple pencil just drops out

Posted by a reviewer on Amazon

The depressions in the case that are supposed to hold the ipad up when sitting horizontal are not deep enough after time the ipad just starts slipping past them and drops

Posted by a reviewer on Amazon

If the company would fix these two issues it would be a top notch case

Posted by a reviewer on Amazon

But is tricky to close with the pen in it

Posted by a reviewer on Amazon

The quality of the cover and the manipulation of it when using

Posted by a reviewer on Amazon

The volume buttons are also a bit difficult to navigate