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Please note: The content is generated by an AI language model based on reviews. We are constantly improving the accuracy, however, its outputs may contain errors or offensive content from certain reviews. Please report any errors or offensive content to us. Also, please note that we will not collect your questions unless you click the thumbs up/down button to provide feedback. The answers displayed will be stored by us so if another Fakespotter asks a similar question we can provide them an answer faster. Your feedback will only help us make Fakespot Chat better! By using Fakespot Chat, you agree to Fakespot's terms of use and privacy notice.

Pros & Cons

Update Pros and Cons
The AI used to provide these results are constantly improving. These results might change.

Pros

The headset is very easy to setup. Once configured the settings are retained in the device base station. My only complaint is that i have to manually connect it to my iphone's bluetooth.

The range is phenomenal. I have it set up in my basement. In my building with lots of walls and obstructions, i get about 200 feet range of crystal clear talk before i lose the connection moving further away. Have perfect audio and can walk all over m...  Read More

This headset is amazingly comfortable. The headphones are extremely comfortable and adjustable. The overall design is really sleek and *, and is a fashionable accessory on the desk.

Headset works well with ms teams and cisco ip communicator version 8. It integrates well with teams and they provide updates. Using it to bounce between microsoft teams and cell calls.

The cradle connects via bluetooth to your mobile or computer. It is seamless to retrieve a call from the phone when it rings, or from my cell when that rings, it automatically connects. It works with my land line, my iphone x and my ipad.



Cons

There shouldn't be a multi-step process to answer the phone. After six months of using this product it is no longer useful. This is almost worthless! range is terrible, really disappointed in such an expensive device.

The bluetooth connects only to the base of the headset, not the headpiece itself. There is no way to adjust how tight the phones will be on your head, so the headset always drops on the floor when you lean frontwards to pet your dogs. The manual does ...  Read More

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Highlights

The AI used to provide these results are constantly improving. These results might change.

Quality


Good solid headset, took a while to dial it in.


I love the noise cancellation, sound quality, and the extended range (~ 500 feet).


The charging cord broke and i lost the dongle and can’t for the life of me find out how to contact support to order replacement parts.


It has on headset volume buttons, and a button on the microphone boom for muting and unmuting.

Price


It was approx $20 cheaper, the sound quality seems to be improved and it works just fine.


I was initially hesitant about the price but this headset is worth every penny because it transfers devices seamlessly and work...  Read More


I’d recommending spending the money for anyone looking for a long term solution for remote environments (bluetooth, land line a...  Read More


Although the price was a bit much it was so worth it.

Shipping


Despite ordering this by part number (9559-583-125 for the us version), i was sent the european version of this (9559-583-111).

Packaging/appearance


I don't know if someone opened the box and swapped out the power cord with a us adapter, but all the markings show european cer...  Read More


While i understand and this was a “like new” from amazon, means may not look perfect.

Competitiveness


Unlike other headsets that i've owned (polycom, avaya, cisco, and jabra), these are the best i've owned.


While it works great with linux or windows (no idea for mac), the advanced call integration with teams, skype, or zoom requires...  Read More


I finally figured i would try another brand and went with the jabra engage 75.

Overview

  • How are reviewers describing this item?
    great, good, mute, base and best.
  • Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
  • Our engine has detected that Amazon has altered, modified or removed reviews from this listing. We approximate total reviews altered up to 934.
  • Our engine has discovered that over 80% high quality reviews are present.
  • This product had a total of 766 reviews as of our last analysis date on Dec 1 2024.

Helpful InsightsBETA

The AI used to provide these results are constantly improving. These results might change.

    Posted by a reviewer on Amazon

    Thats no points off because you dont buy these to listen to music


    Posted by a reviewer on Amazon

    I bought it because i wanted to connect it to two computers and 2 ios devices


    Posted by a reviewer on Amazon

    There were 2 usb ports on it without any real explanation of how they are different


    Posted by a reviewer on Amazon

    Turns out they are different


    Posted by a reviewer on Amazon

    While i did connect it to two computers and both worked the experience on the second connected to the notacomputer usb port was pretty bad


    Posted by a reviewer on Amazon

    I had to remember to always push the button on the headset to active them even when the conference app was connected already


    Posted by a reviewer on Amazon

    That connection dropped seemingly for no reason pretty frequently


    Posted by a reviewer on Amazon

    I suspect if you connected it to an actual usb port on a desk phone the experience would be better

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Please note: The content is generated by an AI language model based on reviews. We are constantly improving the accuracy, however, its outputs may contain errors or offensive content from certain reviews. Please report any errors or offensive content to us. Also, please note that we will not collect your questions unless you click the thumbs up/down button to provide feedback. The answers displayed will be stored by us so if another Fakespotter asks a similar question we can provide them an answer faster. Your feedback will only help us make Fakespot Chat better! By using Fakespot Chat, you agree to Fakespot's terms of use and privacy notice.

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