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Pros & Cons
Pros
This is the best and quickest customer service i have encountered in a very long time. This is pretty decent.
It is comfortable with a nice, soft cover. This moves the big connector box totally out of the way. The softness of the heating pad is terrific. The only feature i haven't tested is it being machine washable.
The inbuilt thermostat is the best feature. I love the fact that it has a timer. The degree of control allows her to use them without constantly having to readjust the temperature manually.
Highlights
Quality
Good amount of temperature and time settings to customize to what you want - good purchase
Like the long cord and the controller, heats fast and is comfortable for the skin.
This new pad has a timer, if i should fall asleep, this pad turns off as the timer is set.
Finally, after rating it a one star, as the main power cord into the control shorted, sparked, burned through.
Shipping
That is the best and quickest customer service i have encountered in a very long time.
Finally got email address, immediate answer where to mail replacement, now email says it has been shipped.
I contacted boncare and they were great, sent a refund within 24 hours.
I contacted boncare at their support email address and reported the problem and amazon delivered a brand new replacement heatin... Read More
Overview
- How are reviewers describing this item?
great, soft, good, size and easy. - Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
- Our engine has discovered that over 80% high quality reviews are present.
- This product had a total of 2,767 reviews as of our last analysis date on Sep 15 2024.
Helpful InsightsBETA
Posted by a reviewer on Amazon
It does not bunch up like our old ones and get twisted
Posted by a reviewer on Amazon
Be careful the side tends to curl
Posted by a reviewer on Amazon
The pad was not as thick as the same one previously that only lasted 1 and a half yes
Posted by a reviewer on Amazon
Also it sounds like plastic crunching unside
Posted by a reviewer on Amazon
The old heating pad had seen its last days
Posted by a reviewer on Amazon
This new pad has a timer if i should fall asleep this pad turns off as the timer is set
Posted by a reviewer on Amazon
I had a circa 1980 heating pad before this that needed to be replaced
Posted by a reviewer on Amazon
When first turned on it defaults to a 1 hour timer
Review Count History
Price History
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