C

Company Review Grade:

Lenox

636 Total Products

Lenox Portola Teaspoons, Set of 4, 0.35, Stainless

Analyzed on

Sold by Lenox

A

Fakespot review grade

A

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Pros & Cons

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pros

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pros

Features with many positive mentions

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High-End Feel

Customers rave about the high-end feel, elegant design, rich color, and excellent quality of these Lenox Portola teaspoons. Despite some initial skepticism, many have found that this set offers fantastic value for its price.

Finish And Weight

Customers are generally positive about the finish and weight of the Lenox Portola Teaspoons Set of 4. They appreciate the substantial feel and elegant appearance of the utensils, with many commenting on their nice weight and shine. However, a small group of customers have noted that they prefer dishwasher-safe options for ease of cleaning.

neutral

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neutral

Frequently mentioned features with split sentiment

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Durability

Customers have mixed opinions on the durability of Lenox Portola Teaspoons Set of 4. While some customers praise the product's longevity and sturdiness, others report issues with the utensils showing signs of wear and tear after a short period of use, including bent tines, pigmentation on handles, and rusting. Some customers have had success with Lenox's lifetime replacement policy, while others have encountered difficulties in obtaining support.

Burrs In Manufacturing Process

Customers have reported inconsistencies in the manufacturing process of these Lenox Portola Teaspoons, specifically issues with burrs and rusting after washing in a dishwasher. Some customers received sets that were marked poorly or lacked the expected Lenox name and printing. Despite being advertised as dishwasher safe, some sets have rusted upon first use in the dishwasher. Lenox has been unresponsive to customer concerns regarding these issues.

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Highlights

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Quality

The quality of this tableware is fantastic.

The pieces are heavy and high quality.

It's heavy and doesn't bend or warp.

I rinsed them in the dishwasher yesterday; no detergent, but as soon as i touched the knives from the box, fingerprints were all over them.

Price

They are a great value, fits nicely in your hand.

Very shiny, elegant looking for a good price.

They were a great buy, i bought 3 sets for less than i was going to pay elsewhere for 2 sets.

Packaging/appearance

The packaging is beautiful, and each piece is individually wrapped.

Nice quality, beautifully packaged, have held up nice.

The vietnam sets don't come in as nice of a box though - smaller, no display of one place setting like you'd find in a department store.

It came in a different box, and most of the pieces were noticeably lighter, except the knives which were a lot heavier and bulkier.

Overview

How are reviewers describing this item?
set, quality, nice, good and beautiful.

Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.

Our engine has discovered that over 90% high quality reviews are present.

This product had a total of 3,628 reviews as of our last analysis date on Aug 5 2024.