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Pros & Cons
cons
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cons
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Filter Compatibility
Customers have had mixed experiences with the filter compatibility of this air purifier. While some have reported success in using the filters effectively for an extended period, others have encountered issues with the machine stopping to work after changing the filters, leaving them with expensive and now useless filters.
Product Reliability
Customers have reported mixed experiences with the product reliability of the Levoit Smart WiFi Air Purifier, with some expressing satisfaction with their long-term usage while others have experienced frequent failures and issues requiring replacement or repair within a year or two. Some customers have attempted to repair the units themselves by replacing capacitors but ultimately found that the products failed again.
Customer Service
Customers have had negative experiences with the product's customer service, reporting issues with accessing support after the warranty period and feeling frustrated about not being able to receive assistance or replacement for malfunctioning units.
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Power Supply
Some customers have reported issues with the power supply of the LEVOIT Smart WiFi Air Purifier, with a few experiencing their units suddenly stopping functioning or failing to turn on despite being plugged in. Others mentioned that the control panel became unresponsive and only certain lights were visible. However, a minority of purchasers have had no issues with power supply over extended periods of use.
Highlights
Quality
Did a great job removing odors especially when i had company over and they smoked.
The air filter worked great to clear up the air in our home.
One day it just didn’t work, and showed a strange reddish yellow light on the sensor before not responding at all when plugged in.
We got the first one replaced with a warranty but the same issue affected both filters.
Overview
- How are reviewers describing this item?
stopped, great, two, tried and same. - Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
- Our engine has detected that Amazon has altered, modified or removed reviews from this listing. We approximate total reviews altered up to 70017.
- Our engine has discovered that over 80% high quality reviews are present.
- This product had a total of 7,797 reviews as of our last analysis date on Nov 3 2024.
Helpful InsightsBETA
Posted by a reviewer on Amazon
But it randomly stopped working 2x
Posted by a reviewer on Amazon
We got the first one replaced with a warranty but the same issue affected both filters
Posted by a reviewer on Amazon
One day it just didn’t work and showed a strange reddish yellow light on the sensor before not responding at all when plugged in
Posted by a reviewer on Amazon
We tried all of the cleaning and resetting tricks
Posted by a reviewer on Amazon
We liked this filter a lot but because both of the filters suffered the same problem we probably will not repurchase
Posted by a reviewer on Amazon
I bought the pur131s in september 2020
Posted by a reviewer on Amazon
Then in april 2024 it stopped working
Posted by a reviewer on Amazon
This seems par for the course with these machines
Review Count History
Price History
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