Overview
- How are reviewers describing this item?
firm, many, most and new. - Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
- Our engine has determined that the review content quality is high and informative.
- Our engine has discovered that over 80% high quality reviews are present.
- This product had a total of 15 reviews as of our last analysis date on Jan 26 2020.
Helpful InsightsBETA
Posted by a reviewer on Amazon
However where the book is no delivering is its strategy angle
Posted by a reviewer on Amazon
Customer strategy is too much simplified as how do you drive customer acquisition and retention with different programs highlighting the loyalty programs and also setting some question marks on it
Posted by a reviewer on Amazon
Understanding that a businesses customers are one of its greatest assets is not a new or novel idea
Posted by a reviewer on Amazon
Questions that are difficult to answer and not really a black and white issue
Posted by a reviewer on Amazon
One of the rules they want you to look at is long term relationships and strategies and not just the short term fix
Posted by a reviewer on Amazon
We all know although sometimes it seems that people forget that any business depends on customers
Posted by a reviewer on Amazon
What is not done very often is to look at customers as assets
Posted by a reviewer on Amazon
Particularily it has been difficult to come up with metrics to set a customer value