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Pros & Cons
Pros
It works great and now there is no smoke or heat escaping from the door. The size of the * is unbelievable. It has some flaws but for the price it can be a great *.
Operationally, this is nearly perfect. If you have a problem with results, don't give up. After my mod it works great. Worth the final price.
Wood tray works very well and does not need anything else like a cast iron pan. The trick is to get a bowl that is sized to the tray holder (ring) so that it fits just barely under the water pan.
Took me about 3 hours to assemble. It takes specialized tools to put this together. Tools include a head mounted flashlight and a 10mm open ended wrench.
The door closes without scraping and straightening the door also fixed the latch. The shipping engineering needs some adjustments to better protect the contents. The only complaint is the dimensions.
Cons
This is the worst * i've ever owned. Flame sensor is a problem on a lot of these that shipped out. Temperature control is a joke. Wood chip pan is so small it won't last 2 hours.
The assembly is tedious. The threaded holes are poorly threaded. Bushings can't be used because of the way the box side of the hinges are made.
Took a month of e-mails to finally get masterbuilt to send me a replacement body part. Their website keeps giving an error when i submit the form.
Real insult is materbuilt's lack of any real customer service. Non of that matters if they refuse to interface with their customers.
Highlights
Quality
It sturdy and very spacious for lots of meat
The unit is easy to assemble, very easy to use, easy to keep clean.
Every time i fire this thing up all my neighbors start to circle up with the the pitch forks and start chanting.
It is solid and heavy but has wheels and the cover is good.
Shipping
Shipped quickly and packaging kept everything from getting damaged.
Packaging/appearance
I opened and emptied the box on my front porch.
Overview
- How are reviewers describing this item?
great, good and new. - Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
- Our engine has detected that Amazon has altered, modified or removed reviews from this listing. We approximate total reviews altered up to 381.
- Our engine has discovered that over 80% high quality reviews are present.
- This product had a total of 911 reviews as of our last analysis date on Oct 29 2024.
Helpful InsightsBETA
Posted by a reviewer on Amazon
Be prepared as the box itself is quite heavy
Posted by a reviewer on Amazon
I opened and emptied the box on my front porch
Posted by a reviewer on Amazon
Went together in about an hour with two people
Posted by a reviewer on Amazon
Masterbuilt did there thing on this awesome smoker
Posted by a reviewer on Amazon
What i didn’t like about this was it was missing a part
Posted by a reviewer on Amazon
I never smoked anything ever in my life my first smoke was a bone in pork roast 12 hours
Posted by a reviewer on Amazon
If its something that youve always want to try this is the smoker to start with
Posted by a reviewer on Amazon
Next time i’m doing a brisket
Review Count History
Price History
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