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Pros & Cons
Pros
It works great and now there is no smoke or heat escaping from the door. The size of the * is unbelievable. It has some flaws but for the price it can be a great *.
Operationally, this is nearly perfect. If you have a problem with results, don't give up. After my mod it works great. Worth the final price.
Wood tray works very well and does not need anything else like a cast iron pan. The trick is to get a bowl that is sized to the tray holder (ring) so that it fits just barely under the water pan.
Took me about 3 hours to assemble. It takes specialized tools to put this together. Tools include a head mounted flashlight and a 10mm open ended wrench.
The door closes without scraping and straightening the door also fixed the latch. The shipping engineering needs some adjustments to better protect the contents. The only complaint is the dimensions.
Cons
This is the worst * i've ever owned. Flame sensor is a problem on a lot of these that shipped out. Temperature control is a joke. Wood chip pan is so small it won't last 2 hours.
The assembly is tedious. The threaded holes are poorly threaded. Bushings can't be used because of the way the box side of the hinges are made.
Took a month of e-mails to finally get masterbuilt to send me a replacement body part. Their website keeps giving an error when i submit the form.
Real insult is materbuilt's lack of any real customer service. Non of that matters if they refuse to interface with their customers.
Highlights
Quality
The unit is easy to assemble, very easy to use, easy to keep clean.
I am very happy with the ease of use, and even happier with the cooking results.
Every time i fire this thing up all my neighbors start to circle up with the the pitch forks and start chanting.
My only gripe is that the door is a little uneven, but other than that, its a good smoker.
Overview
- How are reviewers describing this item?
first, bad, few and great. - Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
- Our engine has detected that Amazon has altered, modified or removed reviews from this listing. We approximate total reviews altered up to 381.
- Our engine has discovered that over 80% high quality reviews are present.
- This product had a total of 924 reviews as of our last analysis date on Jan 7 2025.
Helpful InsightsBETA
Posted by a reviewer on Amazon
The assembly instructions were too vague
Posted by a reviewer on Amazon
Directions were poorly laid out with little to none details
Posted by a reviewer on Amazon
Gave only big picture process
Posted by a reviewer on Amazon
No extra screws bolts or nuts
Posted by a reviewer on Amazon
If you misplaced one your done
Posted by a reviewer on Amazon
Time will tell if it’s reliable
Posted by a reviewer on Amazon
I cook in it 5060 times a year
Posted by a reviewer on Amazon
All these people saying it took them 4 hours are crazy 🤪
Review Count History
Price History
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