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Pros & Cons
Pros
Easy to assemble and is sturdy enough to not feel flimsy. I hope it lasts.
Cons
Their customer service is as lousy as their products. Still no replacement part since december 14. I think we'll send this whole thing back even if it cost us more money just to do just out of spite.
When installed, the door drags across it when closing. Heating element is difficult to remove for cleaning. It's a mess and i will not be cooking my food in a rusty box.
Temperature gauge stopped working on the 3rd smoke session. No insulation. Low heat even on highest setting. Well unless that temp is 300 degrees.
Was very easy to put together, handle is very flimsy and not the best. The *'s entire frame appears to be bent as well. This * is cheap and for good reason.
One foot has to be shimmed before use or it rocks. Durability is horrible.
Highlights
Quality
For the price range, it seems to work okay.
I usually do not write reviews but i will atleast start off by saying that for the first couple hours all i was getting temp wi... Read More
Price
For the price, you can't complain too much.
The smoker is definitely worth it because of the price.
Overview
- How are reviewers describing this item?
good, first, easy and great. - Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
- Our engine has detected that Amazon has altered, modified or removed reviews from this listing. We approximate total reviews altered up to 4656.
- Our engine has discovered that over 80% high quality reviews are present.
- This product had a total of 938 reviews as of our last analysis date on Dec 5 2023.
Helpful InsightsBETA
Posted by a reviewer on Amazon
The powder coating on the bottom is already chipping off after only 34 uses and gentle cleaning no easy off or harsh products
Posted by a reviewer on Amazon
Masterbuilts customer service is absolutely awful though
Posted by a reviewer on Amazon
One of our racks had a clip that was broken off when it arrived and after being told a new one would be sent in 2 weeks its now almost a month later we still havent received a replacement rack
Posted by a reviewer on Amazon
Im just sorry now that we didnt return the whole unit through the seller because would already have gotten a replacement and not had to deal with one rack that doesnt secure as well as it should
Posted by a reviewer on Amazon
I cant speak to the temperature control i set as high as it would go and it was in the sun on a 90 degree day and it never got over 225
Posted by a reviewer on Amazon
The door thermometer said 250 but an oven thermometer on the inside said 225
Posted by a reviewer on Amazon
But his turned out to be perfect for pork ribs
Posted by a reviewer on Amazon
Definitely keep looking if you want something that will hot smoke over 225
Review Count History
Price History
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