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Pros & Cons
cons
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Motor Functionality
Customers have expressed concerns about the motor functionality of the Masterbuilt Gravity Series Rotisserie Kit, with some reporting strong performance while others have encountered issues such as inconsistent rotation or complete failure. The detachable motor is appreciated for its ease of maintenance, but some customers have experienced problems with it not turning a full revolution or stopping altogether.
Customer Support
Customers have reported numerous issues with Masterbuilt's customer support, including long wait times, unresolved tickets, and lack of response. Some customers have even resorted to finding solutions online instead of receiving assistance from the company. The negative experiences have left many dissatisfied with both the rotisserie unit and the company as a whole.
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Manufacturing Consistency
Customers have mixed opinions regarding the manufacturing consistency of the Masterbuilt Gravity Series Rotisserie Kit. While some are pleased with its sturdy construction, others have encountered issues with the kit getting hung up and requiring modifications to function properly.
Cooking Performance
The Masterbuilt MB20091220 Gravity Series Rotisserie Kit is praised for its exceptional cooking performance, versatility, and unparalleled flavor infusion. Customers have reported even heat distribution, consistent results, and the ability to handle large cuts of meat. However, some users have mentioned challenges with cleaning and maintenance. Overall, this rotisserie kit has revolutionized their grilling experience and elevated their outdoor cooking game.
Highlights
Quality
Its sleek design, exceptional build quality, and effortless operation make it a standout product in the market.
The build quality is outstanding, with sturdy construction that ensures durability and longevity.
Effortless operation: one of the standout features of the masterbuilt mb20091220 gravity series grill rotisserie kit is its eff... Read More
Appearred to work for a few minutes then stopped.
Price
Great deal at home depot for $87!
I wenr to amazon found the exact same rotisserie for $30 less and they ship to alaska.
Packaging/appearance
Only returned because the gift recipient already received one.
Overview
- How are reviewers describing this item?
motor, chicken, first and stopped. - Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
- Our engine has determined that the review content quality is high and informative.
- Our engine has discovered that over 90% high quality reviews are present.
- This product had a total of 1,091 reviews as of our last analysis date on Nov 2 2024.
Helpful InsightsBETA
Posted by a reviewer on Amazon
Ive heard a lot of complaints about this rotisserie but ive not yet had any issues
Posted by a reviewer on Amazon
Automagically reverses direction when powered off back on or when it has some sort of restriction
Posted by a reviewer on Amazon
Appearred to work for a few minutes then stopped
Posted by a reviewer on Amazon
Turns out that there is a well recognized machining problem which causes the spindle to bind
Posted by a reviewer on Amazon
This either results in rocking back and forth or stops altogether
Posted by a reviewer on Amazon
Guess well see how this plays out
Posted by a reviewer on Amazon
Jun 26 2023 reworked the mounting collar and spindle holder per online videos
Posted by a reviewer on Amazon
Appears from reports this has been a common problem for years
Review Count History
Price History
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