What does this mean?Overview
- How are reviewers describing this item?
new, great, first and right. - Our engine has profiled the reviewer patterns and has determined that there is high deception involved.
- Our engine has analyzed and discovered that 55.6% of the reviews are reliable.
- This product had a total of 58 reviews as of our last analysis date on May 11 2020.
Helpful InsightsBETA
Posted by a reviewer on Amazon
The first one came in so beat up both inside and out that i didn’t even assemble it
Posted by a reviewer on Amazon
They packaged this smoker horribly for shipping
Posted by a reviewer on Amazon
Here’s where it gets bad for masterbuilt
Posted by a reviewer on Amazon
That feature was what sold me on this model
Posted by a reviewer on Amazon
After hours of being on hold with masterbuilt tech support the best they could say was to return it for a replacement
Posted by a reviewer on Amazon
The customer support and tech support for masterbuilt while sounding sympathetic did nothing for me
Posted by a reviewer on Amazon
I have at least 6 hours on hold with masterbuilt throughout this process with over an hour on the phone with them and nothing to show for it
Posted by a reviewer on Amazon
One tech told me they changed factories in china where they are built and i believe they will have a lot of quality control issues with the new units from this factory
Review Count History
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