This analysis is outdated. Please reanalyze.

Pros & Cons

Update Pros and Cons
The AI used to provide these results are constantly improving. These results might change.

Cons

The screen brightness is dim even at max brightness. The screen easily collects fingerprint marks if you try to use the touch screen. The webcam quality is terrible. The keyboard is actually hard on your fingers.

It makes me extremely perplexed and annoyed because it’s honestly a design defect. After warranty return 5 months after purchase, the new unit ms sent is again dead.

Was this feature helpful?

Highlights

The AI used to provide these results are constantly improving. These results might change.

Quality


I didn't buy for the touch screen, so it's not something that bothers me, but if that is something you care about then my guess...  Read More


Was trying to decide between this, and the xps13.

Packaging/appearance


I find you often have to press on the screen quite hard or more than once to get it to do what you want.

Overview

  • How are reviewers describing this item?
    good, surface, great, pro and pretty.
  • Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
  • Our engine has discovered that over 90% high quality reviews are present.
  • This product had a total of 631 reviews as of our last analysis date on Jan 4 2024.

Helpful InsightsBETA

The AI used to provide these results are constantly improving. These results might change.

    Posted by a reviewer on Amazon

    I have the original surface laptop that has served me well for the past 5 years


    Posted by a reviewer on Amazon

    However after using it the battery drains really fast


    Posted by a reviewer on Amazon

    I dont know if i got a defective unit but i already had to return one to amazon over a large crack in the screen so i really dont want to go through that hassle again


    Posted by a reviewer on Amazon

    Anyway given that i got such a discount i am not returning it but if this device was full price i would look at buying the macbook or other premium devices instead


    Posted by a reviewer on Amazon

    I find you often have to press on the screen quite hard or more than once to get it to do what you want


    Posted by a reviewer on Amazon

    I didnt buy for the touch screen so its not something that bothers me but if that is something you care about then my guess is youll be frustrated with the performance


    Posted by a reviewer on Amazon

    I am not fully sure about battery life which microsoft suggests is quite a few hours but this is really not a great issue for me


    Posted by a reviewer on Amazon

    Was trying to decide between this and the xps13

Review Count History
Loading...
Price History
Loading...

Add Fakespot to your browser, Secure Shopping on the go.

Supported on Amazon, eBay, Walmart, Bestbuy, and many more.

Download Fakespot for Browsers
Download for the Chrome Web store
Download for Firefox Addons
1 million plus shoppers trust Fakespot