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Pros & Cons
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Portability
Customers have positive opinions about the portability and convenience of the Microsoft Surface Pro 2-in-1 laptop, with many praising its compact size and ease of use for travel and everyday tasks. However, some customers express disappointment over the limited internal storage capacity.
Performance
Customers have mixed opinions regarding the performance of this Microsoft Surface Pro laptop. While some are satisfied with its functionality as advertised, others have encountered issues and expressed disappointment. The recent disabling of the Recall feature has also affected some users' experiences.
Display Quality
Customers have mixed opinions on the Microsoft Surface Pro's display quality, with some praising its fantastic resolution and colors while others express disappointment over missing features like DTS-HD, Dolby Digital Plus, and lack of optional camera lens cover. Some users also reported issues with the device freezing and not connecting to the internet or network. Despite these concerns, many are pleased with the sleek design and long battery life.
Keyboard Compatibility
Customers have expressed frustration about the lack of compatibility with certain keyboards and pens, which are sold separately, leading to additional costs. Some customers also reported issues with compatibility with specific software and applications.
Highlights
Quality
Best surface i have ever owned this is my 3rd.
The form factor is terrific and i find both the keyboard and charger excellent.
Due to security issues, the feature called recall that records all your actions in the computer was disabled from microsoft for... Read More
Lightroom is what i wanted it for has been a small issue.
Price
The hesitation came from the heavy price tag of the machine and keyboard.
Competitiveness
One would think microsoft support would be better and the customer experience on the microsoft store to be good, but this has n... Read More
The battey life and standby time is insane compared to the older models.
For this reason alone, it is better to purchase the device at amazon rather than from microsoft directly.
Overview
- How are reviewers describing this item?
surface, pro, new, good and great. - Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
- Our engine has discovered that over 90% high quality reviews are present.
- This product had a total of 107 reviews as of our last analysis date on Nov 25 2024.
Helpful InsightsBETA
Posted by a reviewer on Amazon
The hesitation came from the heavy price tag of the machine and keyboard
Posted by a reviewer on Amazon
There is a lot to like about a surface
Posted by a reviewer on Amazon
But with the arm based snapdragon architecture there are applications and drivers which are not supported
Posted by a reviewer on Amazon
Google drive for desktop is not and google does not plan on supporting
Posted by a reviewer on Amazon
Had i known this i probably would have gone with a chromebook 2 in 1 as these have really come a long way and it would have been much cheaper
Posted by a reviewer on Amazon
The second issue is that i have had reliability issues with prior surface devices
Posted by a reviewer on Amazon
So i would consider the extended service plan
Review Count History
Price History
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