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Please note: The content is generated by an AI language model based on reviews. We are constantly improving the accuracy, however, its outputs may contain errors or offensive content from certain reviews. Please report any errors or offensive content to us. Also, please note that we will not collect your questions unless you click the thumbs up/down button to provide feedback. The answers displayed will be stored by us so if another Fakespotter asks a similar question we can provide them an answer faster. Your feedback will only help us make Fakespot Chat better! By using Fakespot Chat, you agree to Fakespot's terms of use and privacy notice.

Pros & Cons

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cons

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cons

Features with many negative mentions

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Customer Service

Customers have had mixed experiences with Moen's customer service regarding their Flo Smart Water Monitor and Shutoff 25-ft Extension Cable. While some customers reported positive interactions, others encountered difficulties in setting up the product and received unhelpful responses from support. Some customers were disappointed to learn that the warranty only lasts for one year unless they sign up for a monthly subscription.

neutral

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neutral

Frequently mentioned features with split sentiment

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Installation Ease

Customers have had mixed experiences with the installation ease of the Moen Flo Smart Water Monitor and Shutoff 25-ft Extension Cable, but generally positive. Most found the process straightforward and easy, while a few encountered challenges and required professional help. The device's reliability and longevity were also topics of concern for some customers.

Water Leak Detection

Customers have positive feedback regarding Moen's Flo Smart Water Monitor and Shutoff 25-ft Extension Cable for its effective leak detection capabilities. The device monitors unusual water activity, provides alerts, and automatically shuts off the water supply when necessary to prevent potential damage. Some users noted that it may be overly cautious about water leakage but appreciate the peace of mind it offers. Additionally, the system is easy to install and integrates with additional leak sensors for comprehensive water monitoring.

App Connectivity

Customers have had mixed experiences with the app connectivity of the Moen 920-003 Flo Smart Water Monitor and Shutoff 25-ft Extension Cable. While some have reported a good connection and easy use, others have encountered issues such as weak WiFi signal, difficulty connecting to the app, and intermittent disconnections.

Power Supply Functionality

Customers have reported inconsistent experiences with the power supply functionality of the Moen 920-003 Flo Smart Water Monitor and Shutoff 25-ft Extension Cable, with some stating it works perfectly while others encounter issues with the device failing to receive power or blowing electrical panel fuses.

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Highlights

The AI used to provide these results are constantly improving. These results might change.

Quality


High-quality build: the extension cable feels very sturdy and well-made.


It’s well-built, easy to install, and provides the perfect amount of extra length without compromising performance.


Water shut off when leak is detectedcontrol ur water usageremote control


Had it not been for flo, the hose running for six days until the fence contractor returned would have meant 40,000 gallons of w...  Read More

Price


Well worth the money for a new or old home.


Aligned with commercial product pricing but definitely worth every penny.


Our total cost for the entire job was under $800 parts and labor.


After three separate very expensive incidents (winter pipe burst, sump pump failure resulting in a basement flood, and a $700 w...  Read More

Shipping


Anyway, on wednesday, while traveling in a foreign country, i got the moen flo alert stating that my water was running and woul...  Read More


They are shipping me a new turbine kit, no charge, which should fix the problem.

Overview

  • How are reviewers describing this item?
    shut, new and great.
  • Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
  • Our engine has discovered that over 90% high quality reviews are present.
  • This product had a total of 1,672 reviews as of our last analysis date on Nov 18 2024.

Helpful InsightsBETA

The AI used to provide these results are constantly improving. These results might change.

    Posted by a reviewer on Amazon

    Minor issue was automatic shut off for multiple shower heads in master making 6gps appear as broken pipe but understandable


    Posted by a reviewer on Amazon

    Its on my water main in a crawl space


    Posted by a reviewer on Amazon

    Its nice to know if the system is water tight or leaking


    Posted by a reviewer on Amazon

    We dont want mold damage


    Posted by a reviewer on Amazon

    I got this device about 3 years ago


    Posted by a reviewer on Amazon

    Recently it stopped measuring consumption


    Posted by a reviewer on Amazon

    Judging from web content this seems to be a common occurence


    Posted by a reviewer on Amazon

    It measures consumption by a turbine which spins as water goes through while the device measures the number of spins

Review Count History
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Please note: The content is generated by an AI language model based on reviews. We are constantly improving the accuracy, however, its outputs may contain errors or offensive content from certain reviews. Please report any errors or offensive content to us. Also, please note that we will not collect your questions unless you click the thumbs up/down button to provide feedback. The answers displayed will be stored by us so if another Fakespotter asks a similar question we can provide them an answer faster. Your feedback will only help us make Fakespot Chat better! By using Fakespot Chat, you agree to Fakespot's terms of use and privacy notice.

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