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Pros & Cons
cons
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Customer Service
Customers have had mixed experiences with Moen's customer service regarding their Flo Smart Water Monitor and Shutoff 25-ft Extension Cable. While some customers reported positive interactions, others encountered difficulties in setting up the product and received unhelpful responses from support. Some customers were disappointed to learn that the warranty only lasts for one year unless they sign up for a monthly subscription.
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Installation Ease
Customers have had mixed experiences with the installation ease of the Moen Flo Smart Water Monitor and Shutoff 25-ft Extension Cable, but generally positive. Most found the process straightforward and easy, while a few encountered challenges and required professional help. The device's reliability and longevity were also topics of concern for some customers.
Water Leak Detection
Customers have positive feedback regarding Moen's Flo Smart Water Monitor and Shutoff 25-ft Extension Cable for its effective leak detection capabilities. The device monitors unusual water activity, provides alerts, and automatically shuts off the water supply when necessary to prevent potential damage. Some users noted that it may be overly cautious about water leakage but appreciate the peace of mind it offers. Additionally, the system is easy to install and integrates with additional leak sensors for comprehensive water monitoring.
App Connectivity
Customers have had mixed experiences with the app connectivity of the Moen 920-003 Flo Smart Water Monitor and Shutoff 25-ft Extension Cable. While some have reported a good connection and easy use, others have encountered issues such as weak WiFi signal, difficulty connecting to the app, and intermittent disconnections.
Power Supply Functionality
Customers have reported inconsistent experiences with the power supply functionality of the Moen 920-003 Flo Smart Water Monitor and Shutoff 25-ft Extension Cable, with some stating it works perfectly while others encounter issues with the device failing to receive power or blowing electrical panel fuses.
Highlights
Quality
High-quality build: the extension cable feels very sturdy and well-made.
It’s well-built, easy to install, and provides the perfect amount of extra length without compromising performance.
Water shut off when leak is detectedcontrol ur water usageremote control
Had it not been for flo, the hose running for six days until the fence contractor returned would have meant 40,000 gallons of w... Read More
Price
Well worth the money for a new or old home.
Aligned with commercial product pricing but definitely worth every penny.
Our total cost for the entire job was under $800 parts and labor.
After three separate very expensive incidents (winter pipe burst, sump pump failure resulting in a basement flood, and a $700 w... Read More
Shipping
Anyway, on wednesday, while traveling in a foreign country, i got the moen flo alert stating that my water was running and woul... Read More
They are shipping me a new turbine kit, no charge, which should fix the problem.
Overview
- How are reviewers describing this item?
shut, new and great. - Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
- Our engine has discovered that over 90% high quality reviews are present.
- This product had a total of 1,672 reviews as of our last analysis date on Nov 18 2024.
Helpful InsightsBETA
Posted by a reviewer on Amazon
Minor issue was automatic shut off for multiple shower heads in master making 6gps appear as broken pipe but understandable
Posted by a reviewer on Amazon
Its on my water main in a crawl space
Posted by a reviewer on Amazon
Its nice to know if the system is water tight or leaking
Posted by a reviewer on Amazon
We dont want mold damage
Posted by a reviewer on Amazon
I got this device about 3 years ago
Posted by a reviewer on Amazon
Recently it stopped measuring consumption
Posted by a reviewer on Amazon
Judging from web content this seems to be a common occurence
Posted by a reviewer on Amazon
It measures consumption by a turbine which spins as water goes through while the device measures the number of spins
Review Count History
Price History
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