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Pros & Cons

Update Pros and Cons
The AI used to provide these results are constantly improving. These results might change.

Pros

The battery is large (stated as good for 2 yrs. After a year or so, my wifi was upgraded at my house. Got hint from reddit that installing these via the guest network was a way to make them work.

When the puck is wet you get a notification on your cellphone and one via email. The app is good with settings for sending alerts being customizable. Very quickly detects leaks, and sends both an email and text message.

Flo by moen is a compact water leak sensor that can be placed directly on the surface. Installed at our seasonal florida condo in november 2022. I have it installed under my refrigerator, dishwasher, and washing machine.

Many questions to answer to register but par for course these days. Hopefully my mostly positive impressions last as time goes on. Nice having the peace of mind. That’s my experience.



Cons

Moen's app is terrible on the ipad and iphone, but the flo app is iphone only, so the experience on ipad is awful. The app tells you to turn on the device then use the app to connect to the device wifi, then it says it will take up to a minute to conn...  Read More

Not easy to have multiple ppl on yhe notification list. Can't have more than one manager. I hate to see someone else waste their time. No thanks.

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Highlights

The AI used to provide these results are constantly improving. These results might change.

Quality


The smart leak detectors are easy to install; no plumbing skills needed.


Excellent product even without the main shut off valve.


Although the valve is supposed to reseat itself, over the years calcium had collected around the valve, and when it released a ...  Read More


The sensor disc is near the area of concern for leakage and the detector is sitting high on a ledge.

Price


It's an inexpensive way to monitor basement conditions.


This device has paid for itself 10x.


If you are like me and have to be away from home and can't get back immediately, you can't afford not to have this.

Shipping


The moen customer service rep quickly helped me solve the pairing issue.


By me getting that info, it saved me thousands.


That did the trick, but moen needs to rethink how they ship the battery in this thing.


One unit arrived with just 20% battery life remaining because it had been activated at some point prior to delivery.

Competitiveness


I had looked into the device that moen sells for turning the water off to the house in case of an emergency but wasn't too sold...  Read More

Overview

  • How are reviewers describing this item?
    set, easy and dead.
  • Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
  • Our engine has discovered that over 90% high quality reviews are present.
  • This product had a total of 2,179 reviews as of our last analysis date on Feb 5 2024.

Helpful InsightsBETA

The AI used to provide these results are constantly improving. These results might change.

    Posted by a reviewer on Amazon

    Mine didnt work out of the box so i ordered a new battery


    Posted by a reviewer on Amazon

    That did the trick but moen needs to rethink how they ship the battery in this thing


    Posted by a reviewer on Amazon

    I went on line and found several monitors however most only alerted them but if i had a leak and wasnt at home i need something to turn off the water


    Posted by a reviewer on Amazon

    This is where i found flo by moen


    Posted by a reviewer on Amazon

    I purchased the system and had a certified plumber install it


    Posted by a reviewer on Amazon

    For the first couple weeks i received usage reports and if the humidity or temperature ranges were out of range id get alerts


    Posted by a reviewer on Amazon

    About three weeks after the installation i received an alert of a critical issue and the water had been shut off

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Please note: The content is generated by an AI language model based on reviews. We are constantly improving the accuracy, however, its outputs may contain errors or offensive content from certain reviews. Please report any errors or offensive content to us. Also, please note that we will not collect your questions unless you click the thumbs up/down button to provide feedback. The answers displayed will be stored by us so if another Fakespotter asks a similar question we can provide them an answer faster. Your feedback will only help us make Fakespot Chat better! By using Fakespot Chat, you agree to Fakespot's terms of use and privacy notice.

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