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Pros & Cons
Cons
The box was ripped and damaged, and upon opening it it was carelessly packed in the box. Contacted moen for product replacement to no avail. Turns out the motionless model is the more expensive one that is around $250.
Highlights
Quality
Good quality product that was easy to install.
High quality, installation is easy, the water stream is strong and consistent.
The problem i had, after a pro plumber installed it, is the plastic seal that the faucets sits on (above countertop) leaked.
A random moth did activate the faucet one evening, but i'm confident that the 2 minute timer would have turned the water off if... Read More
Price
Easy to install for a great price.
The moen we bought from amazon was a real bargain, easy to install, and it even delivers hot water more quickly than the old one.
There's a reason why junk is 1/3 the price of quality.
This moen kitchen faucet was on sale at slightly over 50% of the retail price.
Shipping
Customer service was amazing,and within a very few days my faucet was working like new again.
We had to wait weeks for the shipment but we knew that prior to ordering.
The soap dispenser was broken upon arrival but after calling moen the day of install they shipped a new one to me in 7 days, gr... Read More
Packaging/appearance
Everything i need to install was included in the box.
We love the look of it in our new kitchen!
The package came wet and torn open.
Competitiveness
The ability to turn on/off with either the sensor or the handle offers a much better user experience, and moen seems to be the ... Read More
They were so good to me that i will gravitate to the moen brand for future purchases.
I see cheaper versions from other brands at friends/relatives not holding up well.
Overview
- How are reviewers describing this item?
easy, great, good, old and quality. - Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
- Our engine has discovered that over 90% high quality reviews are present.
- This product had a total of 1,101 reviews as of our last analysis date on Jul 20 2024.
Helpful InsightsBETA
Posted by a reviewer on Amazon
The soap dispenser is nice but a bit awkward to remove for refilling as well as putting it back in place
Posted by a reviewer on Amazon
This isnt the motion detection model by the way
Posted by a reviewer on Amazon
My only concern was the sensor seemed to stop working after a couple of weeks
Posted by a reviewer on Amazon
Obviously i was frustrated but upon further examination i realized i set a soap bottle too close in the proximity maybe 6” and it caused a conflict
Posted by a reviewer on Amazon
As soon as i moved the soap bottle the sensor started working again
Posted by a reviewer on Amazon
User error but i didn’t know you couldn’t have things that close
Posted by a reviewer on Amazon
If there is a problem you call customer service and they send a replacement part without delay
Posted by a reviewer on Amazon
They need to include one more wrench however
Review Count History
Price History
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