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Please note: The content is generated by an AI language model based on reviews. We are constantly improving the accuracy, however, its outputs may contain errors or offensive content from certain reviews. Please report any errors or offensive content to us. Also, please note that we will not collect your questions unless you click the thumbs up/down button to provide feedback. The answers displayed will be stored by us so if another Fakespotter asks a similar question we can provide them an answer faster. Your feedback will only help us make Fakespot Chat better! By using Fakespot Chat, you agree to Fakespot's terms of use and privacy notice.

Pros & Cons

Update Pros and Cons
The AI used to provide these results are constantly improving. These results might change.

Pros

Installation is easy and very simple - i did it diy, and i'm not a plumber. There is a valve outlet box that goes between wall studs and does require power from an electrical outlet. They are so expensive, that it is worth the cost of a suppressor to ...  Read More

Outstanding product. Very luxurious. They're being very attentive to this. Hope it has good longevity.

Press 1 of the 4 shower head selection * to toggle on or off. Press the up down keys to adjust temp. If you press and hold the 1 or 2 key it will save to that preset.

The shower attachment works flawlessly on an android phone.

We love smart home items and this device seamlessly works with alexa. These are really great for a home automation enthusiast.



Cons

After spending thousands of dollars for this unit and several thousand installing it in the wall it is a sham! It always seems to not work at the most inconvenient times, and there is no manual override. Moen doesn't keep inventory of their own produc...  Read More

One refuses to connect to wifi all of a sudden. Unplugging or resetting will not work. The only way to fix the problem is to reboot the gateway.

This is on the top of my useless, to much hassle and not worth it smart things list. The app, which i imagine is a strong selling point of the setup, is terrible. The bad; i use homekit automation and this is not a smart accessory.

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Highlights

The AI used to provide these results are constantly improving. These results might change.

Quality


Great shower gadget when the app works correctly to save time from having to lean into shower door to turn on


We use this with the 4 valve product.


Also, they eliminated the flow control which was problematic and it's controllable with the google dot or phone.


As others have mentioned, the controller doesn't work well with the latest version of android, although moen did just come out ...  Read More

Shipping


And, they only offer free ground shipping.

Competitiveness


All-in-all, a very well-done unit that i would recommend to anyone that is changing out their shower.


I like this unit much better than its predecessor.

Overview

  • How are reviewers describing this item?
    great and new.
  • Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
  • Our engine has discovered that over 80% high quality reviews are present.
  • This product had a total of 416 reviews as of our last analysis date on Feb 16 2023.

Helpful InsightsBETA

The AI used to provide these results are constantly improving. These results might change.

    Posted by a reviewer on Amazon

    At first it worked great i love the idea of it


    Posted by a reviewer on Amazon

    The problem started after a couple of months of use


    Posted by a reviewer on Amazon

    I would start the shower and it would jump to the highest temperature until the safety shut off


    Posted by a reviewer on Amazon

    At that point it would lock up until i would be able to unplug the unit to reset it


    Posted by a reviewer on Amazon

    I called customer service and they are aware of the issue but dont have a fix for it at this time


    Posted by a reviewer on Amazon

    They say it is a firmware problem and that they are working on it


    Posted by a reviewer on Amazon

    Until this issue is resolved i would not recommend buying this shower system


    Posted by a reviewer on Amazon

    While there are small scratches on the used unit they appear to be only on the plastic film that covers the screen

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Please note: The content is generated by an AI language model based on reviews. We are constantly improving the accuracy, however, its outputs may contain errors or offensive content from certain reviews. Please report any errors or offensive content to us. Also, please note that we will not collect your questions unless you click the thumbs up/down button to provide feedback. The answers displayed will be stored by us so if another Fakespotter asks a similar question we can provide them an answer faster. Your feedback will only help us make Fakespot Chat better! By using Fakespot Chat, you agree to Fakespot's terms of use and privacy notice.

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