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Please note: The content is generated by an AI language model based on reviews. We are constantly improving the accuracy, however, its outputs may contain errors or offensive content from certain reviews. Please report any errors or offensive content to us. Also, please note that we will not collect your questions unless you click the thumbs up/down button to provide feedback. The answers displayed will be stored by us so if another Fakespotter asks a similar question we can provide them an answer faster. Your feedback will only help us make Fakespot Chat better! By using Fakespot Chat, you agree to Fakespot's terms of use and privacy notice.

Pros & Cons

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pros

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pros

Features with many positive mentions

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Easy Setup

Customers have reported an easy setup process for the Motorola Surfboard SB5100 Cable Modem. They were able to configure and connect it without any issues, some even mentioning that they didn't need software drivers or had to call their cable company for assistance. The quick delivery and functionality of the modem have also been noted as positive experiences.

Connectivity Reliability

Customers have generally positive feedback regarding the connectivity reliability of the Motorola Surfboard SB5100 Cable Modem. Some users have reported consistent fast connections for years, while others have mentioned that even when deemed obsolete by their ISP, the device continued to function without issues until it was ultimately turned off.

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neutral

Frequently mentioned features with split sentiment

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Time Warner Compatibility

Customers have mixed opinions regarding Motorola Surfboard SB5100 Cable Modem's compatibility with Time Warner. While most customers reported that it works great for them, saving them money and providing good performance, a smaller group of customers mentioned issues with the modem being obsolete or no longer supported by their service provider. Some customers were able to continue using the modem by contacting their provider and resetting the device, while others received non-functional units.

Cost Savings

Customers generally see the Motorola Surfboard SB5100 Cable Modem as a cost-effective option, saving them money in the long run by eliminating monthly rental fees from their cable company. However, some customers had issues with the product's serial number and incurred additional costs for returns.

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Highlights

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Quality


Good product that matched my service provider requirements perfectly


Easy to setup, even without the software drivers.


This is the setup i have at the office and at my moms place - only charged for the phone modem and not the new modem.


I bought this used and after 3 months will have made my money back by owning instead of renting.

Price


Works for time warner internet saved me an extra $10 a month on my bill and it works great especially for the price


Works great and got a great price.


This was worth the money because now i can save 8 dollars a month and not pay the cable company an additional $96 plus dollars a year.


They want $10/mo to rent one of theirs.

Shipping


The return was easy with fast refund.

Packaging/appearance


I do wish the modem came in a box or has some manufacture info with it.

Competitiveness


Awesome product, for anyone who has twc or another services who has your internet and phones on one modem, you could just have ...  Read More


It is much better having your own than renting from a cable provider.

Overview

  • How are reviewers describing this item?
    great, fine, good, new and easy.
  • Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
  • Our engine has detected that Amazon has altered, modified or removed reviews from this listing. We approximate total reviews altered up to 17.
  • Our engine has discovered that over 90% high quality reviews are present.
  • This product had a total of 478 reviews as of our last analysis date on Nov 27 2024.

Helpful InsightsBETA

The AI used to provide these results are constantly improving. These results might change.

    Posted by a reviewer on Amazon

    I finally was forced to “upgrade” from this product i purchased in 2012 by company that rhymes with bombast


    Posted by a reviewer on Amazon

    I am clueless in set upmaintenance etc


    Posted by a reviewer on Amazon

    New one was a big let down compared to this product


    Posted by a reviewer on Amazon

    Thats all that needs to be said


    Posted by a reviewer on Amazon

    We may have needed to restart it once or twice over the course of 5 months but its always hard to tell if thats because of the device or the isp


    Posted by a reviewer on Amazon

    Works the same as the device i was leasing from my provider for 8 bucks a month


    Posted by a reviewer on Amazon

    This modem was used for comcast 25mb per second


    Posted by a reviewer on Amazon

    The modem is limited to this speed so if you pay for a service with more than 25mb this modem is not for you besides that this is a great modem

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Please note: The content is generated by an AI language model based on reviews. We are constantly improving the accuracy, however, its outputs may contain errors or offensive content from certain reviews. Please report any errors or offensive content to us. Also, please note that we will not collect your questions unless you click the thumbs up/down button to provide feedback. The answers displayed will be stored by us so if another Fakespotter asks a similar question we can provide them an answer faster. Your feedback will only help us make Fakespot Chat better! By using Fakespot Chat, you agree to Fakespot's terms of use and privacy notice.

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