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Pros & Cons
pros
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pros
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Easy Setup
Customers have reported an easy setup process for the Motorola Surfboard SB5100 Cable Modem. They were able to configure and connect it without any issues, some even mentioning that they didn't need software drivers or had to call their cable company for assistance. The quick delivery and functionality of the modem have also been noted as positive experiences.
Connectivity Reliability
Customers have generally positive feedback regarding the connectivity reliability of the Motorola Surfboard SB5100 Cable Modem. Some users have reported consistent fast connections for years, while others have mentioned that even when deemed obsolete by their ISP, the device continued to function without issues until it was ultimately turned off.
neutral
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neutral
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Time Warner Compatibility
Customers have mixed opinions regarding Motorola Surfboard SB5100 Cable Modem's compatibility with Time Warner. While most customers reported that it works great for them, saving them money and providing good performance, a smaller group of customers mentioned issues with the modem being obsolete or no longer supported by their service provider. Some customers were able to continue using the modem by contacting their provider and resetting the device, while others received non-functional units.
Cost Savings
Customers generally see the Motorola Surfboard SB5100 Cable Modem as a cost-effective option, saving them money in the long run by eliminating monthly rental fees from their cable company. However, some customers had issues with the product's serial number and incurred additional costs for returns.
Highlights
Quality
Good product that matched my service provider requirements perfectly
Easy to setup, even without the software drivers.
This is the setup i have at the office and at my moms place - only charged for the phone modem and not the new modem.
I bought this used and after 3 months will have made my money back by owning instead of renting.
Price
Works for time warner internet saved me an extra $10 a month on my bill and it works great especially for the price
Works great and got a great price.
This was worth the money because now i can save 8 dollars a month and not pay the cable company an additional $96 plus dollars a year.
They want $10/mo to rent one of theirs.
Shipping
The return was easy with fast refund.
Packaging/appearance
I do wish the modem came in a box or has some manufacture info with it.
Competitiveness
Awesome product, for anyone who has twc or another services who has your internet and phones on one modem, you could just have ... Read More
It is much better having your own than renting from a cable provider.
Overview
- How are reviewers describing this item?
great, fine, good, new and easy. - Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
- Our engine has detected that Amazon has altered, modified or removed reviews from this listing. We approximate total reviews altered up to 17.
- Our engine has discovered that over 90% high quality reviews are present.
- This product had a total of 478 reviews as of our last analysis date on Nov 27 2024.
Helpful InsightsBETA
Posted by a reviewer on Amazon
I finally was forced to “upgrade” from this product i purchased in 2012 by company that rhymes with bombast
Posted by a reviewer on Amazon
I am clueless in set upmaintenance etc
Posted by a reviewer on Amazon
New one was a big let down compared to this product
Posted by a reviewer on Amazon
Thats all that needs to be said
Posted by a reviewer on Amazon
We may have needed to restart it once or twice over the course of 5 months but its always hard to tell if thats because of the device or the isp
Posted by a reviewer on Amazon
Works the same as the device i was leasing from my provider for 8 bucks a month
Posted by a reviewer on Amazon
This modem was used for comcast 25mb per second
Posted by a reviewer on Amazon
The modem is limited to this speed so if you pay for a service with more than 25mb this modem is not for you besides that this is a great modem
Review Count History
Price History
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