4.350548Fakespot Adjusted Rating
1 2 3 4 5

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Please note: The content is generated by an AI language model based on reviews. We are constantly improving the accuracy, however, its outputs may contain errors or offensive content from certain reviews. Please report any errors or offensive content to us. Also, please note that we will not collect your questions unless you click the thumbs up/down button to provide feedback. The answers displayed will be stored by us so if another Fakespotter asks a similar question we can provide them an answer faster. Your feedback will only help us make Fakespot Chat better! By using Fakespot Chat, you agree to Fakespot's terms of use and privacy notice.

Pros & Cons

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pros

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pros

Features with many positive mentions

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Softens Skin

Customers are highly satisfied with how the NATURAL Aloe Vera face wash gel by Onsen softens their skin, leaving it feeling fresh, smooth, hydrated, and nourished. Some customers specifically mention that it is gentle on sensitive skin and does not dry out the skin like other cleansers they have used.

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Frequently mentioned features with split sentiment

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Non-Drying

Some customers appreciate that the face wash gel by Onsen doesn't dry their skin out or cause reactions, while others have noted its pleasant scent and large bottle size. However, some customers have expressed disappointment with the product's price and size compared to other offerings in the market.

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Highlights

The AI used to provide these results are constantly improving. These results might change.

Quality


It works extremely well and is wonderful for sensitive skin.


I have been using this product for only a week now skin feels really clean and refreshed after use .


The clear lid doesn’t fit right, i thought it was user error but on closer inspection it’s just not made correctly.


It makes you feel like you just stepped out of the shower even after a full day of running around in the heat.

Price


I saw this as a set for sale at costco for way higher of a price, found it here on amazon and tried out only this step.


This is how i will obtain the product going forward because it is less expensive and the kiosk people always try to sell you ot...  Read More


The price is fair & it's a good amount for the cost so it should last a while.


Would recommend it to anyone although it is pricy but we'll worth it

Shipping


I ordered 2 bottles the last time around and they arrived quick and were packaged nicely.


I am unpaid and recommend this to everyone at least to give it a try for a week.

Packaging/appearance


I just knocked a star off of the packaging.


The only thing is the first one i ordered came broken, and empty.


I received a very nice sized bottle (5.

Competitiveness


It's the first time i've tried this brand's face soap - i have used & love onsen's face & eye cream but i always used a differe...  Read More


It is a great product but found one similar at a local drug store with same ingredients but way cheaper.

Overview

  • How are reviewers describing this item?
    great, sensitive, good, same and oily.
  • Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
  • Our engine has discovered that over 90% high quality reviews are present.
  • This product had a total of 548 reviews as of our last analysis date on Mar 24 2025.

Helpful InsightsBETA

The AI used to provide these results are constantly improving. These results might change.

    Posted by a reviewer on Amazon

    I’m prone to migraines and this one doesn’t trigger it


    Posted by a reviewer on Amazon

    Its like liquid milk and its so mild


    Posted by a reviewer on Amazon

    It doesnt dry my skin out and causes no reaction in my sensitive skin


    Posted by a reviewer on Amazon

    Ive only been using for a few days but my skin is practically glowing from within


    Posted by a reviewer on Amazon

    I am 74 and can see a moisture looking skin after cleansing


    Posted by a reviewer on Amazon

    I wish onsen had more options for daily face lotion


    Posted by a reviewer on Amazon

    Anything else i have used in the past has caused clogging andor breakouts


    Posted by a reviewer on Amazon

    I think people should give it a chance

Review Count History
Created with Highcharts 6.0.1Jan '18Jul '18Jan '19Jul '19Jan '20Jul '20Jan '21Jul '21Jan '22Jul '22Jan '23Jul '23Jan '24Jul '24Jan '250200400600800
Price History
Created with Highcharts 6.0.1Jan '18Jul '18Jan '19Jul '19Jan '20Jul '20Jan '21Jul '21Jan '22Jul '22Jan '23Jul '23Jan '24Jul '24Jan '25020406080

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Please note: The content is generated by an AI language model based on reviews. We are constantly improving the accuracy, however, its outputs may contain errors or offensive content from certain reviews. Please report any errors or offensive content to us. Also, please note that we will not collect your questions unless you click the thumbs up/down button to provide feedback. The answers displayed will be stored by us so if another Fakespotter asks a similar question we can provide them an answer faster. Your feedback will only help us make Fakespot Chat better! By using Fakespot Chat, you agree to Fakespot's terms of use and privacy notice.

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