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Pros & Cons
Pros
The nespresso vertuo next coffee and espresso machine brews both coffee and espresso. The machine uses a unique brewing method that extracts the full flavor and aroma from each coffee capsule. It brews quickly and offers 3 cup sizes, a large water tan... Read More
The aeroccino milk frother is fantastic for latte lovers. Just like the weather, my coffee cravings change and this machine keeps up. It's like having my personal barista at home.
The silky crema that tops each cup is delightfully luscious.
Cons
Sometimes i have to call customer service to get it rebooted to factory setting. The machine lasts a little over a year and then gets a mechanical issue and has to be replaced. I'm sure this is under warranty, but the thought of getting another one is... Read More
It seems to me that either nestle keeps adding new features to the new products and make it unnecessarily complicate. And the manual itself is a nightmare.
Often it overflows out of the container. It only takes weight of the water container which would be great when it works. A couple pods were wasted before learning the warm water pro tip.
Nespresso customer support is, meh. They are friendly but it is a pain because they run you through all the same troubleshooting tasks that i already know. Customer service has no intention of sending me a replacement.
Highlights
Quality
The user-friendly interface guides you through the process, ensuring that the machine remains in top-notch condition for prolonged use.
Cleaning and maintenance are straightforward, thanks to the removable components and the descaling alert.
However it totally quit working (i tried everything) after about eight days, so i returned it.
The capsule-specific brewing ensures each cup is a unique experience, and the complimentary capsule set was like a cherry on top.
Price
Now i seldom buy $7-11drinks at starbucks.
Pods are a bit pricey, but it is a nice luxury.
I found a discount store that has the pods for 2 bucks a box.
Shipping
The order and delivery times for the nespresso capsules is always fast.
The reason i still gave it a good rating is 1) it was wonderful when it worked and 2) i was quickly and fully reimbursed for it.
Packaging/appearance
I think the fact that i repacked it with the exact same materials (a box within a box within a box) facilitated an easy return.
Competitiveness
The selection is excellent and the price per pod, while higher than the k-cups, is worth it if you insist on quality over price.
Overview
- How are reviewers describing this item?
next, great, different and every. - Our engine has detected that the listing/variation has anomalous review count history. Please review the historical review count graph.
- Our engine has detected that Amazon has altered, modified or removed reviews from this listing. We approximate total reviews altered up to 4731.
- Previous analysis of this listing was an C grade.
- Our engine has profiled the reviewer patterns and has determined that there is high deception involved.
- Our engine has analyzed and discovered that 58.4% of the reviews are reliable.
- This product had a total of 10,371 reviews as of our last analysis date on Jul 6 2024.
Helpful InsightsBETA
Posted by a reviewer on Amazon
Now i seldom buy 711drinks at starbucks
Posted by a reviewer on Amazon
This purchase was my exhusband’s father’s day splurge
Posted by a reviewer on Amazon
I thought the locking mechanism would loosen up with use but that isnt the case
Posted by a reviewer on Amazon
Still love the coffee but im looking at gifting it to my daughter
Posted by a reviewer on Amazon
If it was easier to clean had more capsule varieties itd be perfect
Posted by a reviewer on Amazon
Ive been a fan of this product and heres why this isnt just a coffee machine its like having a barista tucked away in your kitchen
Posted by a reviewer on Amazon
Only have two minor complaints
Posted by a reviewer on Amazon
Wish the coffee was hotter and that they had a selection of light roast for the vertuo
Review Count History
Price History
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