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Pros & Cons
Pros
I am well versed in having a quality router for wifi. The units are well made and beefy. Images are even clearer and brighter than they were before.
If the satellite doesn't match the orbis interface, you need to manually update the new satellite firmware. After all this it works great for me. The only issues i have had are occasional satellite disconnects. I had to wait about 10 minutes to connec... Read More
Cons
Customer support is an absolute joke, the support they give is absolutely worthless. Their support forums are worthless and only highlight the troubles with this system. They just punt you off to their forums where a few diehard fans of their company ... Read More
The orbi app constantly crashes and i can never get into the app. The instructions online conveniently never mention that.
If the main router loses power, i need to do a factory reset to get the network back working. I have to restart my modem/router about 3 times a week now. The routers go offline randomly all the time.
The coverage area is nowhere near the aspiring 5000 sqft as they advertised. I read a lot of good reviews about orbi, but it's lacking some fundamental network performance predictability. It has no better performance or coverage than my 10 year old go... Read More
Highlights
Quality
First of all, the units are well made and beefy.
Has been great for three years, still going strong.
Constantly broke down and never performed its promises.
I have to reset my modem and ont almost once a month and never have to reset this system.
Price
While this system is a little pricey, it’s worth every penny to me.
Our wifi is at download speeds of 950 mbps considering i pay for 1 gig that is impressive.
It's a bit pricey, but everything else was a total waste.
My modem was only putting out 45 mpbs download and i was paying for 250 mpbs.
Shipping
Great seller, item packed very well and shipped fast.
I couldn’t get them to connect so contacted customer service, and they expertly walked me through manually updating the firmwar... Read More
Packaging/appearance
Not only was this used, but it was also marked certified refurbished and in simple cardboard packaging even though the listing ... Read More
Competitiveness
Compared to that, netgear's performance is higher than average, and great for the value.
Works great ans much better compared to my internet providers router
• once you've logged into the new satellites web interface look for the firmware version and compare it to your existing orbi firmware.
Orbi took very little time to setup via iphone (less than 15 minutes) and the wifi speeds are 4-6x faster than google using the... Read More
Overview
- How are reviewers describing this item?
great, new, set, easy and signal. - Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
- Our engine has discovered that over 90% high quality reviews are present.
- This product had a total of 4,493 reviews as of our last analysis date on Jul 30 2024.
Helpful InsightsBETA
Posted by a reviewer on Amazon
We live in a fairly modest size home but it was built with a lot of wood shiplap throughout
Posted by a reviewer on Amazon
We have tried so many things to get internet to the addition without success
Posted by a reviewer on Amazon
Its a bit pricey but everything else was a total waste
Posted by a reviewer on Amazon
Wanted better coverage than provided by traditional wifi
Posted by a reviewer on Amazon
We replaced tplink that was ever so flaky with this
Posted by a reviewer on Amazon
Regardless the price tplink was just a nogo
Posted by a reviewer on Amazon
Constantly broke down and never performed its promises
Posted by a reviewer on Amazon
On phone assistance took two calls due to foreign language accent finally got me going
Review Count History
Price History
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