Pros & Cons
pros
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pros
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Easy Temperature Adjustment
Customers are highly satisfied with the easy temperature adjustment feature of the Nextmug. They appreciate the different temperature settings and find it simple and dependable to use. The mug keeps their drinks at the perfect temperature for extended periods off the base, making it a convenient alternative to traditional travel mugs. Some customers have noted that washing it by hand is a downside but overall are very pleased with their purchase.
Temperature Control
Customers are generally positive about the temperature control feature of the Nextmug, praising its ability to maintain a consistent temperature for various beverages. Some users have noted that the mug can struggle to heat up again after cooling down and that it takes up a significant amount of space inside the mug. However, many are pleased with the convenience and enjoyment it brings to their daily routine.
Heating Element Size
Customers have mixed feelings about the heating element size of the Nextmug, with some expressing concerns about its impact on capacity while others preferring it due to its effectiveness in keeping their beverages warm. Some customers suggest that they would have preferred a smaller diameter for the cup. However, overall, the mug is well-received for its ability to maintain temperature and provide a comfortable drinking size.
neutral
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neutral
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Long Battery Life
Customers have mixed opinions regarding the long battery life of the Nextmug. While some are pleased with the extended battery life that keeps their coffee hot for over two hours, others report issues with the battery not holding its charge or the mug randomly turning off.
Capacity
Customers have mixed feelings about the capacity of Nextmug, with some expressing satisfaction while others wishing for more volume. The mug holds less than expected at 10-12 oz instead of advertised 14 oz and is not ideal for travel use.
Highlights
Quality
The smart technology and long-lasting battery make it incredibly convenient, while the elegant design and comfortable grip add ... Read More
The quality and heat temperature are good.
After 2 months of using the nextmug the base failed, and the mug wouldn’t charge.
The coasters kept failing, and i was getting tired of replacing them, which of course, was covered during the warranty but not after.
Price
Got it at a reduced price on prime day.
I had to dock one star for being absurdly overpriced, even on sale, but otherwise, it's a very nice product.
Save your money for the ember this is better
I'd return but of course prime days is over so if i want a new one i would get to pay more.
Shipping
The most customer friendly company on the planet 😂edit: i reached out to nextmug directly and within 24 hours a new mug was shi... Read More
I contacted customer service and they quickly replied and sent out a replacement base, and they paid postage and handling.
Competitiveness
I've tried a couple other warming mugs in the past but so far nothing compares to the quality of the nextmug!
I like this as much as the expensive brand.
The big selling point, for me, was that the controls are on the mug and not in some idiotic cell phone app like some other simi... Read More
Overview
- How are reviewers describing this item?
hot, great, warm, good and base. - Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
- Our engine has discovered that over 80% high quality reviews are present.
- This product had a total of 3,216 reviews as of our last analysis date on Nov 26 2024.
Helpful InsightsBETA
Posted by a reviewer on Amazon
After 2 months of using the nextmug the base failed and the mug wouldn’t charge
Posted by a reviewer on Amazon
I contacted customer service and they quickly replied and sent out a replacement base and they paid postage and handling
Posted by a reviewer on Amazon
I made a cup a tea at about 6am every morning and even by 11am its still hot
Posted by a reviewer on Amazon
Not too heavy to walk around with and the lid sits tight so it doesnt spill
Posted by a reviewer on Amazon
Although it does not fit in most cup holders
Posted by a reviewer on Amazon
My only issue is it sounds like theres like a ball bearing stuck inside it and it rattles when you drink
Posted by a reviewer on Amazon
Id return but of course prime days is over so if i want a new one i would get to pay more
Posted by a reviewer on Amazon
The most customer friendly company on the planet 😂edit i reached out to nextmug directly and within 24 hours a new mug was shipped with a return label for the defective one