The machine automatically detects the mode you are in based on the attachments in place (carafe or k-cup.

The machine automatically detects the mode you are in based on the attachments in place (carafe or k-cup.  Read Less

) you can set a delay to start the brewing and there are three modes classic, rich, and over ice.

) you can set a delay to start the brewing and there are three modes classic, rich, and over ice.  Read Less

Once you are finished with that run, you empty both the carafe and the tank wash them out and put clean water in the tank, then...  Read More

Once you are finished with that run, you empty both the carafe and the tank wash them out and put clean water in the tank, then to a normal run to fill the carafe, after the run your cleaning is done.  Read Less

This unit has a much simpler descaling process - you just add a vinegar and water solution to the tank push the clean button to...  Read More

This unit has a much simpler descaling process - you just add a vinegar and water solution to the tank push the clean button to have it run the process.  Read Less

I would have ordered a new unit, but the lead time was shorter on the refurbished unit and it cost $10 less.

I would have ordered a new unit, but the lead time was shorter on the refurbished unit and it cost $10 less.  Read Less

They were very helpful and responded quickly.

They were very helpful and responded quickly.  Read Less

The machine came in a plain box, but was well wrapped and protected.

The machine came in a plain box, but was well wrapped and protected.  Read Less

We use the k-cup option most of the time with costco k-cups.

We use the k-cup option most of the time with costco k-cups.  Read Less